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dwalby

Hornbill Users
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Topics posted by dwalby

  1.  

    Unable to view Service Requests in Service Portal

    By dwalby, in Service Manager

    • 3 replies
    • 898 views
  2.  

    Update Action - E-mail customer

    By dwalby, in Service Manager

    • 5 replies
    • 1,246 views
  3.  

    Update Change Request fields during BPM

    By dwalby, in Service Manager

    • 3 replies
    • 1,016 views
  4.  

    Update Request routing rule failing

    By dwalby, in Service Manager

    • 3 replies
    • 987 views
  5.  

    Update requests with e-mail from external suppliers

    By dwalby, in Service Manager

    • 2 replies
    • 891 views
  6.  

    Using Board Manager for SCRUM

    By dwalby, in Board Manager

    • 8 replies
    • 2,361 views
  7.  

    Viewing Sites within Service Manager

    By dwalby, in Service Manager

    • 8 replies
    • 1,344 views
  8.  

    Widget - No. requests logged throughout day

    By dwalby, in Service Manager

    • 13 replies
    • 1,828 views
  9.  

    Widget - Open Requests per Analyst with Thresholds

    By dwalby, in Service Manager

    • 2 replies
    • 956 views
  10.  

    Widget - Top Request Resolver (Day/Week/Month)

    By dwalby, in Service Manager

    • 4 replies
    • 1,065 views
  11.  

    Widget Titles when using Target Counters

    By dwalby, in Service Manager

    • 5 replies
    • 1,158 views
  12.  

    Widgets - Display open and on-hold incidents/service requests

    By dwalby, in Service Manager

    • 2 replies
    • 893 views
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