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Chibamba

Hornbill Users
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  • Posts

    21

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Topics posted by Chibamba

  1.  

    Filter Email Templates to Only Show my Service Templates

    By Chibamba, in System Administration

    • 10 replies
    • 1,652 views
  2.  

    Assign a new request to another Helpdesk

    By Chibamba, in Service Manager

    • 10 replies
    • 1,034 views
  3.  

    Changing Closure Category Issues

    By Chibamba, in Service Manager

    • 0 replies
    • 239 views
  4.  

    Recall an Email Sent from Hornbill

    By Chibamba, in Service Manager

    • 2 replies
    • 362 views
  5.  

    Recall an Email Sent from Hornbill

    By Chibamba, in Collaboration

    • 1 reply
    • 495 views
  6.  

    Shared View Issue

    By Chibamba, in Service Manager

    • 1 reply
    • 407 views
  7.  

    Routing Rules Issue

    By Chibamba, in System Administration

    • 4 replies
    • 610 views
  8.  

    Using a different Email template for CC'd Contacts

    By Chibamba, in Business Process Automation

    • 1 reply
    • 797 views
  9.  

    Business Process Basics

    By Chibamba, in Business Process Automation

    • 2 replies
    • 839 views
  10.  

    Report Involving Dates

    By Chibamba, in Reporting

    • 4 replies
    • 1,285 views
  11.  

    Disable the Auto-Archive of Users In Horbill

    By Chibamba, in Service Manager

    • 4 replies
    • 916 views
  12.  

    Manually Open Closed Ticket

    By Chibamba, in Service Manager

    • 4 replies
    • 1,269 views
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