Jump to content

Shared View Issue


Recommended Posts

Hi there,

We have a shared view which pulls out requests based on the Last Updated By Type and Last Updated By fields. Two types of results come up, those Last Updated by System AutoReponder and those Last Updated By System Internal Context. Is there a way of Separating these within the view? If not how do I create two separate views for the two types above because the only options coming up are: Analyst,  Customer and System?


Any help will be appreciated. 

Thanks in Advance







Link to comment
Share on other sites

As far as I'm aware, there is no way of separating the types of System update.

As you have identified, the options are Analyst, Customer, or System - in the same way as you don't have Analyst broken down into Timeline updates, Email updates etc. you don't have different types of System updates.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...