Nikolaj

Hello Support, I think we had that problem in the beginning but now it is back. I cannot add Task with more details only tasks with no details are possible to add in different projects. Thanks Nikolaj

+1

Hello Support, Is it possible to have an option to delete Mails older than in a mailbox folder? thanks and best regards Nikolaj

Hello @James Ainsworth do you have any updates regarding this change? thanks and best regards Nikolaj

@Keith Stevensonnow it is working again. But for maybe 10min it was not possible to connect. best regards Nikolaj

same for us and our Instance

Hi Support, I looks like that we have problems with our Instance we cannot connect. Best regards Nikolaj

Hi @AlexTumber thanks and best regards Nikolaj

Hi @James Ainsworth yes i can select a Type but still after press the upload Button nothing happen for me. Best regards Nikolaj

Hello Support, I cannot upload any kind of Attachements to my projects. Can you please help me. Thanks Nikolaj

Hi @AlexTumber thanks yes i found it and could delete all the boards now. Best regards Nikolaj

+1 regards Nikolaj

@James Ainsworth yes it was related to the project manager app. on the right site you can say add project to board and then i get this list but i would like to delete some boards because it was just a test but if i go to my boards in the project manager app i can only see 2 boards but no delete button or something like this.. thanks and regards Nikolaj

Hello @AlexTumber @Paul Alexander We have the same problem. Trying to add a capacity for a project resource, but we're getting the error 'Failed to add the new capacity. Please contact your Hornbill Administrator' best regards Nikolaj

Hello Support, How can i delete Boards? I have a list of boards but i don't know where i can delete these boards or find them. best regards Nikolaj

Hi @Ann and @Victor we are doing it like this... maybe it helps.. best regards Nikolaj

HI @AlexTumber Any news here? it looks still that when i update add a task or milestone with details or dates nothing is shown in the last update field. It would make it much easier to see when was a last update on a project if that could be included. best regards Nikolaj

Hi @AlexTumber thanks for the Support from Steve. best regards Nikolaj

Hi @Ehsan it works with the last update. thanks for that. best regards Nikolaj

Hi @AlexTumber i would like to come back on this post here. How can we go on with this? What do you need for investigate? best regards Nikolaj

Hi @Ehsan i tried it today but it is still not working. Was there an update for the service manager this week planed? regards Nikolaj

@Victor thanks, that would be great. best regards Nikolaj

HI @Victor we are using (UTC+01:00) Amsterdam, Berlin...... for the Requests in Service Manager it shows the correct time for last update but in asset manager it shows a wrong time not our time. best regards Nikolaj

hello Support, when we are changing something on assets the time is 2h behind. For our tickets it is correct. Is this a setting? thanks Nikolaj

Hi @Ehsan@James Ainsworth thanks looking forward. Best regards Nikolaj