Alisha

Hello, We'd like to display some of our advanced analytics widgets on the Employee Portal. Please could this be considered as an enhancement? Many thanks, Alisha

@Steven Boardman, Thank you so much, I'm very grateful. That's going to save me so much time!

Hello, For any bulk actions, such as updating or closing requests, please could there be a button to select all the requests in the list so we don't have to tick the box 50 times individually? Many thanks, Alisha

That's just what we need! Thank you @Bob Dickinson I don't suppose there's a way to combine the Start Time and End Time for the Changes and Releases so they're both under the relevant column (so we don't have 4 columns in total for those)?

Hi @Daniel Dekel @James Ainsworth, I've had a look at the Wiki page and resized the image to 1024x317. I then changed the image size to 1024x768 using white space above and below to make it the recommended size. The original image is 2245x696. However, we are still having issues getting the image to fit. It keeps stretching the image or it's partially hidden. What settings should we be using for the Placement, Repeat Image and Vertical Align? The image also doesn't shrink according to the browser size. Many thanks, Alisha

Hi @Bob Dickinson, Yes, that's what we are after, to display Changes and Releases in one widget. We would like to display them according to the Start Time. We would only want today's and tomorrow's to show. Is this possible please? Thank you very much for your help. Kind regards, Alisha

Thanks for your help and quick response, @Victor

Hello, Making requests visible to interested parties is an excellent feature and we would like to use this when our Employee Portal goes live. If we use the Connections form, it puts 'Impacted' at the top. Is there any way to make the default 'Interested' instead please? Many thanks, Alisha

Hi @Bob Dickinson, I'd like to put our Changes and Releases into one widget but am not sure how to join the tables. Please could you help? So this is what I tried to do but it doesn't work: SELECT h_pk_reference, h_summary, DATE_FORMAT(DATE_ADD(h_start_time, INTERVAL 1 HOUR), '%a %d - %H:%i') AS 'Start Time', DATE_FORMAT(DATE_ADD(h_end_time, INTERVAL 1 HOUR), '%H:%i') AS 'End Time' FROM h_itsm_requests Inner Join h_itsm_changerequests on h_itsm_requests.h_pk_reference=h_fk_reference Inner Join h_itsm_releases on h_itsm_requests.h_pk_reference=h_fk_reference WHERE h_requesttype IN ('Change Request', 'Release') AND h_status='status.open' AND h_start_time >= CURDATE() + INTERVAL 1 DAY AND h_end_time < CURDATE() + INTERVAL 2 DAY Many thanks, Alisha

We'd also like to change this. Is it user.core.home in the Translations?

Excellent news! Thank you @Daniel Dekel

Hello, On our advanced analytics dashboard we have a number of widgets to display important information during the day. At a certain time of the day, we'd like a snapshot of what's displayed on the dashboard to be automatically sent to an email address. We know this could be achieved by setting up a report with this information, but the visual aspect of the dashboard would be preferable if possible please. Many thanks, Alisha

Hi @James Ainsworth, I was just wondering if there has been any progress with this feature? We would like to change our Category List and having a description displayed for the customers would be really helpful. Many thanks, Alisha

+1 We would also like to limit visibility of specific links.

Don't worry, I've managed to get it back somehow, but it would be good to have a version history of some sort, just in case I break it again!

Hello, I've made a boo-boo. I've accidentally deleted a Service Domain page. Is there a way to get it back? Is there a version history of the pages? Many thanks, Alisha

Thanks @James Ainsworth, we'd like to be able to display our FAQs like the current (old) portal and having a widget should hopefully enable us to do that, with some degree of customisation, which we can't do on the Service Pages.

Hi @Victor, thanks for your quick response. We would like to have collapsible sections in our text so that the users can choose to read more if they want to.

Hello, We are using the <span> tag in the Text widget to change the appearance of our text. Please could we request the use of the <details> and <summary> tags in the Text widgets so we can also view/hide additional details? Many thanks, Alisha

Is this possible please? If not, please could we request this as an enhancement?

Hi @Bob Dickinson, Do you know if there's been any progress with this please? New systems are being introduced all the time and we are needing the custom fields for reporting. Many thanks, Alisha

Hello, We'd like to be able to edit the FAQ pages, for example, remove the bulletins. Please could we customise these pages, similar to how we can customise the domain pages? Perhaps also have an FAQ widget? Many thanks, Alisha

Thanks @Deen, do you know if there's been any progress on this? It would be really useful to be able to restrict the Custom Buttons based on User Role.

Hello, We have quite a few Service Domains and would like to toggle the visibility of the Domains on/off so we have more control over which ones appear in the top navigation. Please could we request this as an enhancement? We are linking directly to the Domains on our Employee Portal Home page (similar to your Demo site) and would like to hide the Domains that are available to everyone from the top navigation and just keep the restricted (subscriber only) ones at the top. It looks like we can have a maximum of 7 Domains before we see the 'More' menu and would like to keep that list to a minimum. Many thanks, Alisha

Hi @Daniel Dekel, When we make the browser smaller, the background image stays a fixed width and height. Our settings are below. If I change the Placement to 'Fit Content' it only shows a small portion of the image. Many thanks, Alisha