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Everything posted by Giuseppe Iannacone
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@Victor & @James Ainsworth sorry to bother you again but it seems like our 2 stage closure is not working properly, can you please attach a bpm sample so I can adjust mine according to your suggestions?
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@Gerry thank you for the feedback, I'll be in first line!!!
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Authoriser from Capture Task field
Giuseppe Iannacone replied to Giuseppe Iannacone's topic in Service Manager
@Steven Boardman thanks for the feedback anyway -
Authoriser from Capture Task field
Giuseppe Iannacone replied to Giuseppe Iannacone's topic in Service Manager
@Steven Boardman I was suspecting something like this... another idea is that I'm storing the tasks result in the previous stage into a timeline update, can i get that "timelineID" to be used into the approval injection -
Authoriser from Capture Task field
Giuseppe Iannacone replied to Giuseppe Iannacone's topic in Service Manager
@Steven Boardman yes, as I said, maybe not so clearly (sorry language gap here ) the task I'm trying to get the info is on another stage so at stage where am I into the process the task "doesn't" exist. I believe i should record it into a custom field maybe? or into a form property? -
Authoriser from Capture Task field
Giuseppe Iannacone replied to Giuseppe Iannacone's topic in Service Manager
@Steven Boardman yes, the idea is to inject additional information from a variable in other stages' node on the same process (we are by the way adding the approvers as connection to the request, so they are by the way able to see the timeline, but you know, sometimes you got very looooooooong timeline to check, so a quick overview into the task will be useful) -
Error message opening a call in Service Manager
Giuseppe Iannacone replied to P. Nordqvist's topic in Service Manager
same here, please let us know -
Authoriser from Capture Task field
Giuseppe Iannacone replied to Giuseppe Iannacone's topic in Service Manager
@Steven Boardman I think you are right, here is the error message, and infact the user is a basic one. another topic... is there a way to reference the completion details of a previous stage task? -
is it possible to add an authoriser from a human task capture field? i was trying with this sintax, with no luck... &[functions.getTaskAnswers("task-XXXXXX").ITapprover]
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Error stage checklist validation failed
Giuseppe Iannacone replied to Giuseppe Iannacone's topic in Service Manager
@Victor & @Chaz thank you.... that was easy! but not enough for me LOL -
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@AlexTumber thank you for your quick reply. PS)it was nice to meet you at the Insight event
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@Ehsan that was easy! (I was quite sure was the simple list but i was not looking with enough attention obviously)
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@Ehsan thank you for the feedback
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This includes me too ? Please add us as interested.
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We are interested in looking at Supplier Manager for our instance too, is it possible?
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Auto update customer from PC custom form
Giuseppe Iannacone replied to Giuseppe Iannacone's topic in Service Manager
@James Ainsworth thank you again! -
@James Ainsworth & @Steven Boardman this is very appreciated, please report my gratitude to the whole team
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@Steven Cotterell thank you very much! I really appreciate it
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can someone remind me how to create the services categories... i did in the past but no idea of where i did it... sorry