Adith

Good Morning, Tried the connection and it is successful for us. Thank you

@Keith Stevenson Any further updates on this ?

@Keith Stevenson - Still same error for us too.

@Berto2002 - Tried this too, but when reconnecting getting "Instance endpoint call failed" error. Thank you for pointing to the discussion

+1 @Keith Stevenson - Had similar issue with Teams integration, tried revoking and reconnecting but getting "Instance endpoint call failed" error.

@Steve Giller - The request notice is configured to pick up the error message from 'Create Teams Chat' node if it gets failed. Is there any way to see what is the error received from ''Create Teams Chat' node. We haven't made any recent changes to the workflow and it was working fine until last week. Hence, I doubt it might be because of the error been sent from the node, but I am not sure where to check for that particular error outcome.

@Steve Giller @Victor - Sorry, could you please have a check on this

Hi Team, We are trying to start a MS Teams Group chat from a ticket through Auto Tasks and getting an error message (attached below). Unable to identify which 'text' is referred here in the error and what should it be of more than 255 characters. Could you please have a look and help us with this. Regards Adith

@Victor Thanks for the update

@Steve Giller @Victor - Could you please have a look on this ?

Hello Team, Does anyone got an idea on this ? Regards Adith

Hi Team, Is there an option available similar to Lock/Unlock actions, where we can prevent the analyst from selecting sub-status until a category and priority has been set for the ticket. Regards Adith

Exactly @Berto2002. If I trim the date logged constraint to say a month data, I am getting the results. But that's not what we wanted. Thanks for your input

Hello @James Ainsworth Thanks for your response. Exactly, this is what we were looking for, it works

Hi Team, Is there a limit for data in report while downloading ? We have a report that pulls data from start of the year, the data preview section shows data but if we run the report and open the downloaded file it doesn't contain any data. Is this because of a huge data load ?