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Daniel Dekel

Hornbill Developer
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Posts posted by Daniel Dekel

    FAQ Formatting

    in Employee Portal

    Posted

    Hi @Paul Alexander,

    Can you give me more details about what kind of table are you inserting? Is it through the FAQ editor or are you pasting it from a separate source?
    For security reasons in our code we are filtering HTML (the FAQ code) with some whitelist tags. So if is not in our list it won't be displayed. That's why I need ot know exactly what is that you are trying to add. 

    Thanks,

    Daniel.

    Preview UI

    in Service Manager

    Posted

    3 hours ago, Dan Munns said:

    I have noticed that if I click the image.png.ee811678cccb837018bef8323f9597e9.pngbutton in the dropdown that it resets the admin page to the top level on the first admin window that was opened with it. Even if that window is on a separate browser, rather than open a new one. Just lost a bit of work due to that.

     Animation.thumb.gif.182213fc88064efd7cbf0f49743968c8.gif

     

    Hi @Dan Munns,

    I'm sorry for that but I can't replicate. What is that browser? I'm testing on Edge, Chrome, Firefox and it opens in a new tab.

    Cheers,

    Daniel.

    Preview UI

    in Service Manager

    Posted

    On 7/23/2021 at 4:51 PM, AndyHill said:

    @Eugene the mini banner is a generic links widget. 

    We paid an external party create these icons and banners based and it took a lot of time to get the dimensions right. We can't just have these changing. The page still has a whole bunch of differences. 

    Current Page

    image.thumb.png.5b7920bf9c13610a7ae1b5018972a9eb.png

    image.thumb.png.0e2085704cefe6dc30e7d7cd6cdc20d4.png

     

    Preview Page

    image.thumb.png.dff3305809ebccceab12e74fe61583aa.png

    image.thumb.png.b3fa5763898c0b343759f5d3d3252f05.png

     

    I see the preview ends in 4 days. Can you confirm this means the preview goes and not that the preview will become live. We have only just gone live with this portal this week and to have it change even in such minor ways undoes a lot of the work and effort we have put in.

    Hi @AndyHill,

    There is a new update of Preview already with several fixes. Can you please have a look and see if there are still issues?

    We are aware of the issue with the text in the footer not displaying and that will be fixed ASAP.

    Please let me know if there are any other issues.

    Regards,

    Daniel.

    Preview UI

    in Service Manager

    Posted

    On 7/23/2021 at 1:40 PM, Alisha said:

    Just a few things we have noticed with the new UI.

    1. If there are 9 items in the HUD, the last item will get cut off.
    2. On the Timesheet, the clock positioning is slightly outside the box.
    3. In the Employee Portal, we have set the links to 'No Background'. However, in the new UI, there is a grey background.

    HUD.png

    Timesheet.png

    IT Services EP Old UI.png

    IT Services EP New UI.png

    HI @Alisha,

    1. If there are 9 items in the HUD, the last item will get cut off.
      1. It will be fixed in our next Preview release
    2. On the Timesheet, the clock positioning is slightly outside the box.
      1. Will be fixed as part of our next Board Manager build
    3. In the Employee Portal, we have set the links to 'No Background'. However, in the new UI, there is a grey background.
      1. The background colour is applied to the entire background of the tile. What you see here is part of our new design and it applies to the icon only using the same icon colour with some transparency.

    Hope it makes sense,

    Regards,

    Daniel.

    • Like 1

    Preview UI

    in Service Manager

    Posted

    On 7/22/2021 at 6:07 PM, Dan Munns said:

    Can we have some standard for font sizes? Seems to be 4 different font sizes on ticket view: 

    image.thumb.png.6993abd32132d4e8fd3178093aa9ffe6.png

    @Dan Munns we are working on a separate build of Service Manager and other apps that will include fixes and improvements to the app. It will be pushed to Live a short time we push Core to Live.

    Regards,

    Daniel.

    Preview UI

    in Service Manager

    Posted

    HI @Giuseppe Iannacone,

    Thank you for giving us the feedback. 

    1. Request list: there is a lot of spacing now, which helps to read it better, but in the previous view I had under control more data at a glance, in terms of columns I see an additional column (not a great difference but useful, this might be due to the new left bar) in terms of rows the new UI offers around 15 request the old about 21 rows.
      1. As soon as we release to Live the Preview we will release several builds for individual applications such as Service Manager to match the new style.
      2. In this particular case (table of requests list) it will be improved soon in our next preview build. Text will still be slightly bigger as we've increased from 12 to 14 pixels, but the space between rows will be smaller, so it will look much better.
    2. I really use a lot the menu next to the icon which seems to have disappeared or better moved to the left bar
      1. That's what we used to call the title menu. It was introduced back then because the main menu was too complicated to open the same options (too many clicks). Now you can simply get the same menu by clicking on the menu option. So there is no need to duplicate the functionality anymore.
    3. Regarding the dark mode, yes, there are still issues in some application and we will look in to that too.

    Thanks again,

    Daniel.

    image.png

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