AndyGilly

thanks @Ricky, the package was certainly setup as above, i have changed to Windows Powershell. the error has moved on to the below. appreciate your thoughts??

Hi @Ricky can you help with the above?? thanks Andy

+1 from us

Morning @Ricky, apologies was on a course last week. here is what i think we have found. would appreciate your thoughts It looks like there are a couple of issues… 1. On the line that starts “2021-01-21 10:52:45Z [INFO]:[GENERAL]:[3336] XML Result document:.…..” it looks like it is giving an error that says….. “<error>It was not possible to start the process &apos;pwsh.exe&apos;. The system cannot find the file specified.</error>" This is looking for a newer version of PowerShell than is on the machine. Is there a pre-req for a particular version of PowerShell for this? 2. A little further down (ie a few lines) there is an error talking about the “SIS authorization key is invalid”

thanks @Ricky i will have a look

Hi @Ricky, @Steve Giller we have managed to get the appropriate permissions applied, the job in question is now stuck at the processing output stage when run are you able to help with the best way to troubleshoot this type of issue?? thanks Andy

fixed by using the most up to date script from the repository thanks Andy

Morning @James Ainsworth I think for the use case from our agents it is all about having all their work items in one place and visible at the same time I think a my activities widget, that makes a split screen, that could be turned on as a agent preference, would work nicely thanks Andy

As an agent it would be great to have the option to enable tasks to be visible in my request list could I ask if this could be looked at as a possible enhancement??

Morning i am revisiting the use of the power bi integration this morning when i have tried to refresh the version of the report that is being used i get the following error DataSource.Error: ADO.NET: R script error. Error: Argument 'txt' must be a JSON string, URL or file. Execution halted Details: DataSourceKind=R DataSourcePath=R Message=R script error. Error: Argument 'txt' must be a JSON string, URL or file. Execution halted appreciate any help thanks Andy

morning @Deen could I please have an update on this item many thanks Andy

+1

+1

thanks @Steve Giller & @Ricky, appreciated

Morning we have looked to create our first schedule job that runs a in-house built PowerShell package. when the job runs i get an error that the account it is running under has insufficient privileges as below. Is this anything anyone has seen before? Replace a process-level token. (SeAssignPrimaryTokenPrivilege) Adjust memory quotas for a process. (SeIncreaseQuotaPrivilege) Act as part of the operating system. (SeTcbPrivilege) i have had a read online and i assume the privileges are need on the SIS server but i haven't been able to resolve quite yet

thanks @Gerry, Bob has kept us in the loop. The plan is to look to launch in the new year Andy

Hi @Steve G I remember why we used the cloud automation now, i could not see how in the hornbill automation I set the co-worker/ customer value and the catalog item variable didn't do a lookup to my instance for me to select that variable. Are these items that could be considered? thanks Andy

thanks @Ricky, all working fine this morning

Afternoon, i have tried to create a new runbook and get the following error, please can someone take a look?? i am not aware that our subscription should have changed thanks Andy

thanks @Steve Giller

thanks @Steve Giller, can i check if it is a active problem record or i need to log in as an incident??

When a organisational unit is deleted it continues to appear as a blank item subscribed to the service in the service portfolio view. could this be looked at?? thanks Andy

thanks a lot @Ricky & @Steve G we take a look this morning

Afternoon within the cloud automation node for creating a request the description field is limited to a single line of text Is it possible to have the update text option , so you can build multi line descriptions. similar to the below thanks Andy

@Ricky think i have just noticed that i need to specify the request ref as the variable from the process not auto thanks for the quick repsonse