Dan Munns Posted June 23, 2017 Share Posted June 23, 2017 Hi all, Is there a way of automating reports at all? I was hoping to be able to email certain reports at certain times of the day / week / month like we could in Supportworks I was also hoping to be able to lock reports to a role or user name but I don't seem to be able to do that either As it is Friday I may just be having brain issues though. Any help would be appreciated Thanks Dan Link to comment Share on other sites More sharing options...
Guest NadeemMazhar Posted June 23, 2017 Share Posted June 23, 2017 Hi @Dan Munns We are working on a Scheduler app, however not sure when and how it will available in live instances. At present this is not available in the current functionality. Kind regards Nadeem Link to comment Share on other sites More sharing options...
Dan Munns Posted June 23, 2017 Author Share Posted June 23, 2017 Hi @NadeemMazhar Will this scheduler app encompass the reporting functionality? I was under the impression that it was just going to be a way to raise scheduled tasks similar to the API tool Thanks Dan Link to comment Share on other sites More sharing options...
Guest Chaz Posted July 5, 2017 Share Posted July 5, 2017 @Dan Munns it's still in development, but already has the ability to schedule a report to be run every X hours/days/weeks/months as required. It will also attempt to deliver the reports in your preferred format(s) by email, as long as the report is available within a reasonable amount of time. Link to comment Share on other sites More sharing options...
Dan Munns Posted July 5, 2017 Author Share Posted July 5, 2017 @Chaz That sounds great. Will look forward to the release. Link to comment Share on other sites More sharing options...
Keith Posted July 14, 2017 Share Posted July 14, 2017 A Scheduler app will be a very welcome addition to Hornbill. I'll watch for this development with interest. Keith Link to comment Share on other sites More sharing options...
m.vandun Posted July 14, 2017 Share Posted July 14, 2017 +1, been waiting for this addition for a long time Link to comment Share on other sites More sharing options...
David_Wilson Posted August 10, 2017 Share Posted August 10, 2017 Hi, Is the ability to schedule reports not available in service manager? This was in Support Works so it seems like a pretty fundamental tool to miss out? Link to comment Share on other sites More sharing options...
Victor Posted November 10, 2017 Share Posted November 10, 2017 @all please have a look at this thread: Link to comment Share on other sites More sharing options...
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