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Victoria Heeley

Hornbill Users
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    23

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Topics posted by Victoria Heeley

  1.  

    Bulletin - config

    By Victoria Heeley, in Employee Portal

    • 4 replies
    • 4,102 views
  2.  

    Make the Edges around My Services more distinctive

    By Victoria Heeley, in Employee Portal

    • 4 replies
    • 1,060 views
  3.  

    Incidents closed by Owner - SLA

    By Victoria Heeley, in Reporting

    • 3 replies
    • 1,112 views
  4.  

    Adding emails in the helpdesk mailbox to tickets

    By Victoria Heeley, in Service Manager

    • 2 replies
    • 726 views
  5.  

    User Name - can it be split into first name field and last name field?

    By Victoria Heeley, in Service Manager

    • 2 replies
    • 719 views
  6.  

    Trying to create a report that shows the top 10 used Categories we have added

    By Victoria Heeley, in Reporting

    • 2 replies
    • 997 views
  7.  

    Getting the Right Fit for the Header Background

    By Victoria Heeley, in Employee Portal

    • 2 replies
    • 955 views
  8.  

    BPM Error in live ticket - advice on how to rectify please

    By Victoria Heeley, in Business Process Automation

    • 2 replies
    • 877 views
  9.  

    Assigning tasks automatically if main ticket is re-assigned

    By Victoria Heeley, in Service Manager

    • 1 reply
    • 730 views
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