Victoria Heeley Posted July 13, 2020 Share Posted July 13, 2020 I am also trying to create a report - last full month Top 10 categories for incidents. and I seem to be stuck at the first hurdle (well I've selected create report and named it! grateful if anyone can point me in the right direction? Link to comment Share on other sites More sharing options...
Bob Dickinson Posted July 15, 2020 Share Posted July 15, 2020 Hi @Victoria Heeley I've attached a couple of example reports which should help you on your way here - they both have a chart at the top of the generated PDF which shows the top 10 categories used last month for Incidents. I could remember if you used the Logging Categories or Closure Categories, so I have created a report to cover each of them. To upload them on your instance, simply create a new report and press the green upload button in the top right hand corner Kind Regards Bob top-10-incident-logging-profiles-last-month.report.txt top-10-incident-closure-profiles-last-month.report.txt Link to comment Share on other sites More sharing options...
Victoria Heeley Posted July 16, 2020 Author Share Posted July 16, 2020 Thanks I'll give them a try - our categories are mandatory on closure. Link to comment Share on other sites More sharing options...
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