User Name - can it be split into first name field and last name field?

[Victoria Heeley]

Hi - we are a fairly informal Service Desk and would like it if the email templates could just apply the user's first name only

i think at the moment the whole name is used H_fk_user_name would it be possible to change it akin the Owner who has these fields - owner.H_first_name, owner.H_last_name.  ?

 

Thanks

[Jeremy]

@Victoria Heeley we use this is in some emails, obviously there is last name as well if needed...

[Victoria Heeley]

Thanks ! couldn't see for looking.... updated it AND applied an ESP condition as per the Wiki (now i can find it i've found all the info)  :-)