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Ann

Hornbill Users
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Everything posted by Ann

  1. @AlexTumberthat is fantastic. Thank you.
  2. Afternoon All Hope you are safe and well. Please would it be possible to help/advice how the RAG status works within Project Manager? We have found that the RAG Status can be changed manually but does this work automatically at all please? Also is there a way that an incomplete/overdue task or milestone can be marked in some way as Late, as opposed to In Progress please? Thank you. Kind Regards Ann
  3. @AlexTumberThank you Alex, that is fantastic.
  4. Afternoon All Hope you are safe and well. Please would it be possible to help or advise? Today I tried to remove the Resources tab from my project under Project Settings, however I received the below error. I closed and reopened the web browser and tried again but still got the same error message. Thank you. Kind Regards Ann
  5. Afternoon All Hope you are safe and well. Please would it be possible to advise on the below queries we currently have with the supplier module? How a supplier event is triggered is not ideal, as you have to put the call on hold (therefore our SLA stops). We use sub-status for a number of reasons (customer chase, escalation etc). You cannot pause the event, so if the supplier needs feedback but hasn’t completed the event you have to stop it and start a new one which will give incorrect compliance data. Can we also be able to add multiple supplier events to a request? The first two points are quite critical to us fully using the event option within Supplier management. Thank you. Kind Regards Ann
  6. Ann

    Bulk Upload

    @AlexTumberthat is fantastic. Thank you.
  7. @AlexTumberthank you. We just wanted to check. Thank you.
  8. Ann

    Bulk Upload

    @AlexTumberwould/could this also be for importing tasks please or just projects? Thank you.
  9. Afternoon All Hope you are safe and well. Please would it be possible to advise if it is possible to link someone's time spent entry to two/multiple projects? We currently have someone that has a project to record all work and time spent on the development of an application, however this development could be due to work required on another project. If the analyst was to record against each project separately their individual timesheet would show double the time. Thank you. Kind Regards Ann
  10. @AlexTumberthank you Alex.
  11. Ann

    Templates

    @AlexTumberFantastic. Thank you. Hope you have a lovely evening.
  12. Ann

    Templates

    Afternoon All Hope you are safe and well. Please would it be possible to advise if it is possible to set up templates excluding the tabs along the top, such as Boards, Scope Changes etc? Thank you. Kind Regards Ann
  13. Afternoon All Hope you are all safe and well. Please would it be possible to advise if there is a way of linking the time spent table with the request table in order to make reporting easier on both of these please? Thank you. Kind Regards Ann
  14. @AlexTumberThank you Alex, that is fantastic. We will look into this.
  15. Morning All Hope you are all well. Please would it be possible to put forward a request to have a future enhancement to be able to raise a project from a service request and Idea Validation? Thank you. Kind Regards Ann
  16. @AlexTumberThank you.
  17. @AlexTumberapologies for chasing on this again. It is something that everyone here is really keen on. Are there any updates as to when we will be able to assign to a team please rather than an individual? Thank you. Kind Regards Ann
  18. @AlexTumberthank you Alex, that would be fantastic. Hope you have a lovely day.
  19. Morning All Hope you are safe and well. Please would it be possible to advise if there is a way to search on the unique project number within Project Manager? Thank you. Kind Regards Ann
  20. Afternoon @AlexTumber That was quick. Thank you so much. Hope you have a lovely evening.
  21. Afternoon Hope you are safe and well. Please would it be possible to help/advise? We have a user that is trying to disable the Project RAG Status but when they do they get the below error message. The user is the project manager of the project. When they back into the project the red switch has turned green again. Thank you. (com.hornbill.projectmanager/entities/Projects/fc_ops/updateProjectSettings): Input parameter validation error: Invalid boolean value '' found in element <logicAutomaticallyAuditProjectRisks>. at location '/methodCall/params/logicAutomaticallyAuditProjectRisks'” Kind Regards Ann
  22. Morning @Steven Boardman Hope you had a lovely weekend. Thank you for the above information. We are currently creating the activities as an individual but is there a way to create a scheduled activity as a group so that the underlying template may be edited by anyone within the group please? Thank you. Kind Regards Ann
  23. @AlexTumberThank you, that is fantastic. You reply soooo quickly. Hope you have an amazing weekend.
  24. Morning All Hope you are all safe and well on such a sunny day. Please would it be possible to advise, if someone records time against a request and that request is subsequently cancelled, does this have any impact on that time? Does it still show in their timesheet as time spent? Thank you. Kind Regards Ann
  25. @AlexTumberthank you. Hope you have a lovely evening.
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