Ann

Morning @Conor Hope you are well. We were just wondering if there were any updates on the above please or further details on the enhancements please? Thank you. Kind Regards Ann

Thank you @AlexTumber, all of your help and assistance is greatly appreciated. Hope you have a lovely evening.

Afternoon All Last question of the day. Currently to see the Project Time Recording we have to go into Project Settings and then Time Recording, are there any plans to move this to be more accessible on the front page of the project please? Thank you. Kind Regards Ann

Thank you @Victor we will give this a try. There is so much to learn with Hornbill, thank you. Hope you have a lovely rest of day.

Afternoon @Victor. Thank you for your above response. I have spoken with the engineers again and yes you are right they aren't project manager tasks. They are showing up in their Active List and are trying to remove them from that list but when filtering it is giving them a different view. Any ideas on how we could remove them from the list please? Kind Regards Ann

That is fantastic, thank you @AlexTumber

@AlexTumberis there anything else I could try please as I have been unable to find the executed BPMs that Kevin was discussing?

Thank you @AlexTumberthat is fantastic. Hope you have a lovely rest of day.

Thank you @AlexTumber. We have a project manager that is leaving and needs all of their tasks moved over to the new project manager. Will we just need to change the project manager on the project and not worry about the task owner?

Morning All Hope you are all well. Please would it be possible to advise if it is possible to change the owner of a task? When you create a task it allows the task owner to be changed, however once the task is created, if you edit the task the option to change the owner is not listed. Thank you. Kind Regards Ann

Afternoon All Hope you are all well. I have someone that is trying to add time to their time sheet from the Grey tool bar on the right hand using the 'My Time sheet' button but are getting the below error message. Please would it be possible to help/advise what this could be please? Thank you.

Afternoon @Victor Hope you are well and had a lovely weekend. I have tried the report with a (normal) JOIN between the tables but am still unable to link the h_sys_accounts table. It may be something very simple that I am missing but I am unable to find the same column in h_sys_accounts to what is in Projects and Project Tasks. We have a several reports that we really need the project managers name to display for. Please find attached a screen shot of how I have the report set up. Thank you. Kind Regards Ann

Afternoon All Hope you are safe and well. I may be missing something very simple, I am trying to create a report using 3 tables however I am unable to link the third table. I am currently using the 'Projects' table and the 'Project Tasks' table linking with a Left Join and by the Project ID. However I need to be able to include in the report the project managers name so was trying to link the table 'h_sys_accounts' but keep getting error messages. Please would it be possible for some help? Thank you. Kind Regards Ann

Morning All Hope you are all safe and well. On the Task form you have to press the 'Add More Detail' link in order for the form to show all fields, is there a way of removing this please and the form opening in full? Also once the form has been completed and the task created, when editing the details it does not allow you to edit the field 'Counts Towards Milestone' is that correct please? Thank you. Kind Regards Ann

Thank you @AlexTumber, that is fantastic.

@AlexTumberfrom within the task that is on the related Incident or Service Request. It is the same if we open it from the side bar or from within the service request. @Kevin Kennedythank you Kevin. We will also look into this, we always appreciate help and advice, thank you.

Afternoon All Last question of the day I promise. Please would it be possible to advise, when opening Project Manager and going to the screen with all projects listed, each project has an icon at the end of the row of a heart and of boards, please see below. However, if your favourite several projects and set the home page to be your Project favourites the Boards icon does not show, just the heart icon. Thank you. Kind Regards Ann

Afternoon Please would it be possible for some help/advice regarding expired tasks? I currently have a number of users who have a number of expired tasks but when they try to delete or complete the tasks they are getting the below error message. Thank you. Kind Regards Ann

Thank you @AlexTumber

Morning All Please would it be possible to help/advise. I have a user who has outstanding tasks in their project task list, however these tasks were actually deleted but are still showing. However when they try to delete the activity they get the below error. Thank you. Kind Regards Ann

Morning @AlexTumber, that is fantastic. Thank you. I hope you have a lovely weekend.

Morning All Hope you are safe and well. Please would it be possible to advise, when sorting the task list by due date when editing a task and going back to the task list, is there a way for the task list to return to the page you were already on and the order in which the tasks had been sorted please? Currently when editing a task the task list has to be re-sorted and the task found through the pages of tasks. Thank you. Kind Regards Ann

Thank you @Steve Giller, that is fantastic and will look into setting these up. Thank you. Hope you have a lovely rest of day.

Afternoon Hope you are all safe and well. Please would it be possible to advise if there is a way of automatically creating an Incident from a monitoring/alerting email such as SolarWinds and if so how we would go about setting this up? Thank you. Kind Regards Ann

@AlexTumberthat is fantastic, thank you.