[permissions to run PowerShell Package]

thanks @Ricky, the package was certainly setup as above, i have changed to Windows Powershell. the error has moved on to the below. 

appreciate your thoughts??

[permissions to run PowerShell Package]

Hi @Ricky

can you help with the above??

thanks

Andy

[Option to update multiple Requests through the Requests List]

+1 from us

[permissions to run PowerShell Package]

Morning @Ricky, apologies was on a course last week. here is what i think we have found. would appreciate your thoughts
 

It looks like there are a couple of issues…

1.

On the line that starts “2021-01-21 10:52:45Z [INFO]:[GENERAL]:[3336] XML Result document:.…..” it looks like it is giving an error that says…..

            “<error>It was not possible to start the process &apos;pwsh.exe&apos;. The system cannot find the file specified.</error>"

 

This is looking for a newer version of PowerShell than is on the machine.  Is there a pre-req for a particular version of PowerShell for this? 

2.

A little further down (ie a few lines) there is an error talking about the “SIS authorization key is invalid”

 

 

[permissions to run PowerShell Package]

thanks @Ricky i will have a look

[permissions to run PowerShell Package]

Hi @Ricky, @Steve Giller

we have managed to get the appropriate permissions applied, the job in question is now stuck at the processing output stage when run

are you able to help with the best way to troubleshoot this type of issue??

thanks

Andy

 

 

[Power BI Integration - Data Update error]

fixed by using the most up to date script from the repository

thanks

Andy

[Tasks in Request List]

Morning @James Ainsworth

I think for the use case from our agents it is all about having all their work items in one place and visible at the same time

I think a my activities widget, that makes a split screen, that could be turned on as a agent preference, would work nicely

thanks

Andy

[Tasks in Request List]

As an agent it would be great to have the option to enable tasks to be visible  in my request list 

could I ask if this could be looked at as a possible enhancement??

[Power BI Integration - Data Update error]

Morning

i am revisiting the use of the power bi integration 

this morning when i have tried to refresh the version of the report that is being used i get the following error 

DataSource.Error: ADO.NET: R script error.
Error: Argument 'txt' must be a JSON string, URL or file.
Execution halted

Details:
    DataSourceKind=R
    DataSourcePath=R
    Message=R script error.
Error: Argument 'txt' must be a JSON string, URL or file.
Execution halted

appreciate any help

thanks

Andy

[service domains and sevice manager data]

morning @Deen

could I please have an update on this item

many thanks

Andy

[Show Linked Suppliers and Contracts in Configuration Manager Explorer]

+1

[Employee Portal - Suggestions for improvement]

+1 

[permissions to run PowerShell Package]

thanks @Steve Giller & @Ricky, appreciated

[permissions to run PowerShell Package]

Morning

we have looked to create our first schedule job that runs a in-house built PowerShell package.

when the job runs i get an error that the account it is running under has insufficient privileges as below. Is this anything anyone has seen before?

Replace a process-level token. (SeAssignPrimaryTokenPrivilege)
Adjust memory quotas for a process. (SeIncreaseQuotaPrivilege)
Act as part of the operating system. (SeTcbPrivilege)

 

i have had a read online and i assume the privileges are need on the SIS server but i haven't been able to resolve quite yet

[Chat acess for service manager agents]

thanks @Gerry, Bob has kept us in the loop. The plan is to look to launch in the new year

Andy

[IT Cloud Automation - Description Field]

Hi @Steve G

I remember why we used the cloud automation now, i could not see how in the hornbill automation I set the co-worker/ customer value and the catalog item variable didn't do a lookup to my instance for me to select that variable.

Are these items that could be considered?

thanks
Andy

[creating new runbooks error]

thanks @Ricky, all working fine this morning

[creating new runbooks error]

Afternoon,

i have tried to create a new runbook and get the following error, please can someone take a look??

i am not aware that our subscription should have changed

thanks

Andy

[service portfolio subscriptions]

thanks @Steve Giller

[service portfolio subscriptions]

thanks @Steve Giller, can i check if it is a active problem record or i need to log in as an incident??

[service portfolio subscriptions]

When a organisational unit is deleted it continues to appear as a blank item subscribed to the service in the service portfolio view. could this be looked at??

thanks

Andy

 

[IT Cloud Automation - Description Field]

thanks a lot @Ricky & @Steve G

we take a look this morning

[IT Cloud Automation - Description Field]

Afternoon 

 

within the cloud automation node for creating a request the description field is limited to a single line of text

 

Is it possible to have the update text option , so you can build multi line descriptions. similar to the below

 

thanks

Andy

 

[ITOM update custom field error]

@Ricky think i have just noticed that i need to specify the request ref as the variable from the process not auto

thanks for the quick repsonse