[Employee Portal - Widget Filtering Enhancement]

ok @Daniel Dekel understood

[ITOM Powershell Packages]

Thanks for the quick reply @Steve G

i will have a chat with the dev

[ITOM Powershell Packages]

We are trying to put some error handling into our PowerShell scripts that are making packages in ITOM.

When the script is processing it does not seem to be able to step from a 'try' statement into a 'catch'

The try is processed successfully if everything is valid but if its not then falling into the catch does not happen.

The Powershell script itself seems to run OK in Powershell ISE

would appreciate any thoughts or guidance

 

thanks

Andy

 

[SCCM add to device collection error]

thanks @Steve G, i have used that package and it is all working perfectly, thanks for the help

[ITOM - Group Mgmt addition]

Hi @Ricky

did this item get accepted onto the list??

thanks

Andy

[SCCM add to device collection error]

Hi @Ricky @Steve G

 

for some reason the PowerShell cmdlet did not enable local execution globally, just for the local user context

The answer was to go into the Local Group Policy Editor -> Local Computer Policy -> Administrative Templates -> Windows Components -> Windows PowerShell and double-click on 'Turn on Script Execution'. This then let me change it to 'Enabled' and then execution policy of "Allow all scripts"

 

I would need to check with our security team to see if i can enable this policy on that machine fulltime

 

Is this something you have seen in any testing??? Would you say this is WW environment specific? 

 

the Active Directory Package library scripts run fine, so it must be something about this specific ECM requirements i guess

 

thanks

Andy

[Tasks in Request List]

thank you appreciated @James Ainsworth

[SCCM add to device collection error]

thanks @Steve G - appreciated, i will take a look

[PowerShell process guidance]

thanks for the quick reply @Ricky, appreciated

[PowerShell process guidance]

within a runbook I would like to use the output of a PowerShell script as the description of a service manager ticket. Can you help with the best way to achieve this??

thanks

Andy

[Employee Portal - Widget Filtering Enhancement]

Hi @Daniel Dekel

 

our use case is that the separation of domain is used to enable reporting on domains of IT work. For us IT (customer facing SLA) & IT - Operational Maintenance (internal IT requests for back office maintenance of services)

From a customer request perspective it would be great for the requestor not to have to understand which IT domain the request type is in , they could just hit an IT home page with both IT domain services visible

thanks

Andy

[Tasks in Request List]

Hi @James Ainsworth

did this use case get reviewed any further

thanks

Andy

[SCCM add to device collection error]

Hi @Ricky

we have moved on a bit but are now getting an error of:

Error trying to add Device to Collection: This command cannot be run from the current drive. To run this command you must first connect to a Configuration Manager drive.

appreciate any help 

thanks

Andy

[Employee Portal - Widget Filtering Enhancement]

morning @Daniel Dekel

thanks for the reply, thanks a shame. I understand that each domain creates its own page. But i didnt think that page had any filtering applied to its widgets until it was configured

i was thinking the filter by service domain functionality could be enhanced to be able to take multiple options rather than one in a drop down

 

thanks

Andy

[Samsung Enterprise Knox Suite Integration]

apologies, raised in the incorrect place, i have raised a copy in the subforum

[Samsung Enterprise Knox Suite Integration]

could I please add this service to the list of integrations for review

we are looking at a number of efficiencies an integration to this service could help with

List of Open API (samsungknox.com)

many thanks

Andy

[Employee Portal - Widget Filtering Enhancement]

Hi @Daniel Dekel

I was thinking anywhere the filtering is possible.

Ideally i would like for a single employee portal page to represent more than one domain but not all like company home

In our use case we have a Customer Facing Service Catalogue that is the IT domain & then a second manually created domain called IT - Operational Maintenance which represents other BAU activities like backups, environment restores but this work does not full as part of the customer SLA

Ideally IT & a small number of specialist customers would be subscribed to services in both domains but have visibility of both domains of work in one portal page

[Employee Portal - Widget Filtering Enhancement]

please could you have a look at the possibility of the widget filtering to be enhanced to be able to select multiple domains from the list rather just 1

many thanks

Andy

[SCCM add to device collection error]

thanks @Ricky. we are working though this now

[ITOM - Group Mgmt addition]

thanks @Ricky

[SCCM add to device collection error]

Afternoon

we have our first attempt to use the device collection process this morning. The ITOM job was a success but the output was a failure msg

Failure to import SCCM/ConfMan/ECM Cmdlets:Cannot bind argument to parameter 'Path' because it is null.

the debug log looks to be happy that it has all the items it needs.

I cannot find what this msg means

please can someone have a look??

thanks

Andy

[ITOM - Group Mgmt addition]

please could you consider adding a ITOM job for capturing the 'managed by' attribute of the on prem AD group

many thanks

Andy

[Service Manager - Request-Assets Enhancement]

Afternoon 

the new update asset functionality that has been added as a hornbill automation is great

could we look at the possibility of there being a 'create asset' automation. this would really save the team time and allow us to add the cmdb update element fully in to our BPMs

it would be great to be able to capture the required fields in the ticket and then use the create automation to generate the CI

thanks

Andy

[permissions to run PowerShell Package]

apologies i missed the package rebuild step, that is now complete but still get the same error. new debug log below

[permissions to run PowerShell Package]

Hi @Ricky

have got around this by installing the most recent version of powershell on the SIS server

but now get an output parameter error, here is the debug

thanks
Andy