Harry Hornbill

Hello everyone, The latest update of Supplier Manager (226) has been released to live. The change log for this update is as follows: Change The value field of a supplier contract will no longer display the currency as well as the value of the supplier contractFix Updating the value of a supplier contract removed the first number if it was not a currency symbolCode optimisations for retrieving audit information

Hello everyone, The latest update of Document Manager (488) has been released to live. The change log for this update is as follows: Fix cannot share library with roles or users

Hello everyone, The latest update of Project Manager (405) has been released to live. The change log for this update is as follows: Fix Code optimisations for retrieving audit information

Hello everyone, The latest update of Timesheet Manager (200) has been released to live. The change log for this update is as follows: Fix Code optimisations for retrieving audit information

Hello everyone, The latest update of ITOM Packages (59) has been released to live. The change log for this update is as follows: Fix IT Automations for Active Directory User Management - User Create operation. Resolved issue with adding users to groups where user has been added to an OU

Hello everyone, The latest update of Timesheet Manager (199) has been released to live. The change log for this update is as follows: Fix Issue when opening the timesheet right bar when creating new organisations

Hello everyone, The latest update of ESP (3582) has been released to live. The change log for this update is as follows: Change Expanded multi-login policy behaviour, resolving issues with policy application to basic user accounts, as well as user accounts where Login ID is different to UserIDAdded indexer::docBulkUpdate API to allow efficient updates of multiple documents in a single operation.

Hello everyone, The latest update of Admin Tool (1463) has been released to live. The change log for this update is as follows: Change Roles: From server build 3578 roles do not require db rights to be setupITOM section will be disabled onces ITOM App is installed in the instanceFix Systems - Email - Shared Mailbox: do not send empty password when updating

Hello everyone, The latest update of Service Manager (2565) has been released to live. The change log for this update is as follows: Change OOTB email templates now automatically resolve the instance Id where the predefined request URL is included. Please note that this change will not update the email templates that have been edited.The advanced setting "app.com.hornbill.servicemanager.request.assessment.visibility" now defaults to "Urgency".Fix Advanced asset search option in the request details page does not return 'Used By' assets. {PM00171191}Sorting the asset list by a data field may return the results in the incorrect order. {PM00171370}Some images in the Configuration Item Explorer are not shown. {PM00171354}Images from a Live Chat session are not shown in the designated section on the request details page. {PM00170983}

Hello everyone, The latest update of Hornbill Core UI (1609) has been released to live. The change log for this update is as follows: Change Showing popup to basic users with information and link to use mobile catalog applicationFix Employee Portal - Page Manager - Opens published version instead of draft when clicking on Design ( https://community.hornbill.com/topic/22431-displaying-draft-page-designs-in-design-mode/ )update availability status after a window has been disconnected from server and silently reconnectedAdmin - - Workflow - Bpm Editor:When timeplans are disabled canvas height is not set correctlyAdmin - - Simple Lists: Upload feature loading wrong view.

Hello everyone, The latest update of Timesheet Manager (198) has been released to live. The change log for this update is as follows: Change Performance improvements loading service manager data

Hello everyone, The latest update of Live Chat (152) has been released to live. The change log for this update is as follows: Change Updated chat transcript integration to return details of message attachments Enable the new notification popup by default Fix Chat notifications were being sent to users not in notification team Chat Application Session ID translation is also changing the missing Updated On translation

Hello everyone, The latest update of ESP (3576) has been released to live. The change log for this update is as follows: Change The default admin account is enforced with single logon restriction, so only single interactive session will be allowed for this account and any existing interactive session(s) will be terminated on new logon request.When BPM is unable to access a task because of user assignment, the error message now includes the user ID trying to access the taskAdded system rightC->manageImageShare for managing image sharing functionality

Hello everyone, The latest update of Service Manager (2555) has been released to live. The change log for this update is as follows: Change The feature to manually lock or unlock action tabs in the request details page is now enabled by default. Users with the Full Management roles can manually lock or unlock actions without the need for BPM automation.The Hornbill Automation 'Requests > Email Notification > Email External Address' has been updated to send a single email to all the recipients specified in the TO, CC and BCC options. The visibility of the email will comply with other known email clients.We have continued to make performance improvements across the application. This includes the popover option in the Requests list which has been improved to use cached data and remove multiple API calls made when scanning the list.Fix Elevated FC from "Hornbill Service Manager System Role" instead of "Hornbill Service Manager Reserved Role" {PM00171326}Snippets list overflows the screen in the request details page. {PM00171124}Connection type is not honoured when removing connections via the BPM. {PM00171228}Unable to reassess the Impact assessment on a Request in a given scenario.Employee Portal search does not return results when filtering by Known Issues. {PM00171083}

Hello everyone, The latest update of Hornbill Core UI (1607) has been released to live. The change log for this update is as follows: Change invoke runbooks now runs off com.hornbill.itomFix Admin Index Search: Breadcrumb does not update correctly when visiting a view from the index searchAdmin - Platform Conf - Users: Clicking on org link under user record orgs tab does not load page.WiKi Text - If only one bullet is defined it will now be treated as bullet.Admin - - Workflow - BPM Editor: Profile code picker form not displaying properly.Admin - Platform Conf - Customize - Login: remove duplicate address and linkedin fieldsAdmin - Platform Conf - Simple Lists: clicking on core list shows blank screenSpelling mistake in the Harry Hornbill rating areaAdmin - Platform Conf - Email - Templates: save button not enabling

Hello everyone, The latest update of Document Manager (487) has been released to live. The change log for this update is as follows: Change Updated paths to editor to support next release of core-ui

Hello everyone, The latest update of ITOM Packages (58) has been released to live. The change log for this update is as follows: New IT Automations for Exchange Server Unified Messaging Management. Operations for On-Premise Exchange server unified messaging management,Change IT Automations for PRTG. Updated the operations within this package to output more detailed debugging information.

Hello everyone, The latest update of ESP (3573) has been released to live. The change log for this update is as follows: New Improved admin search response times in the case where an index rebuild is required. The rebuild occurs in the background now allowing the users search request to be fulfilled by the currently active index. Previously this was blocking until the index rebuild process had completed.Change Removed the check for manageMailbox right for mailadmin::getPersonalMailboxRights operation

Hello everyone, The latest update of Hornbill Core (143) has been released to live. The change log for this update is as follows: Change App String - "Renamed Keyboard Shortcuts Help" to "Keyboard Shortcuts". Also changed the key.

Hello everyone, The latest update of Hornbill Core UI (1598) has been released to live. The change log for this update is as follows: Change Admin - General: Use core bs date/time pickers instead of uib-datetimepickerAdmin - Core Application no longer shown in app menu select box (core data is now managed via Plaform Configuration)Activities list - added "Show more" button if activity has loonger description.Fix Admin - General: fix on leave view "save data" confirmation for the views that supported it.Admin - Platform Config - Email - Shared Mailboxes: allow empty passwordsAdmin - General: Tidy up checkbox alignment in formsAdmin - Platform Config - Email - Templates: Editor Toolbar did not match old admin toolbarAdmin - Platform - Security - Keysafe: user api key list not always refreshingAdmin - App - Business Process Editor: Task details textarea var picker button mis-aligned.Admin - App - Business Process Editor: Drag select nodes rectangle mis-aligned.Activities view - search filtering loosing focus when user typeadmin - app - adv analytics: scorecard widgets with sparkline enabled not auto resizing.admin index search - auto switching from main app menu item when opening non app search resultCertain combinations of characters could cause the wiki markup parser to crash

Hello everyone, The latest update of ESP (3568) has been released to live. The change log for this update is as follows: Fix Action Link on External Approval Emails was not clickable when opened in outlook.It was possible to cause the admin search to fail if it encountered an empty keyword.

Hello everyone, The latest update of iBridge Content Pack (273) has been released to live. The change log for this update is as follows: New Cloud Automations for Jira Cloud - Get User Account ID operation. Searches for and returns the Account ID for a given user.Change Cloud Automations for Jira Cloud - Create Issue, Update Issue and Add Watcher operations updated to use Account ID instead of User Name in the Reporter, Assignee and Watcher properties.

Hello everyone, The latest update of Hornbill Core UI (1584) has been released to live. The change log for this update is as follows: Change Added status indicator to timeline and conversation viewsEmployee Portal - Known Issues - Changed the icon in the Service ViewFix Employee Portal - Unable to search known issues when selected from teh filtered listEmployee Portal - Request View - Post Button - Improved styleEmployee Portal - Some Invalid Fields do not show the red borderapp confirmDialog has no text in the confirmationProgressive capture was not loading custom form with wrong date (range) configuration in adminManage Achievements - Unable to delete a Category (depends on latest Core App)

Hello everyone, The latest update of Supplier Manager (221) has been released to live. The change log for this update is as follows:

Hello everyone, The latest update of Project Manager (400) has been released to live. The change log for this update is as follows: