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Harry Hornbill

Hornbill Staff
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Everything posted by Harry Hornbill

  1. Hello Everyone The latest build of Hornbill Admin Tool (939) has been released to live. Change Log for this release are as follows: Change Reporting - Dashboards: Use new query to fetch list of usable widgets for dashboard (improves data usage)Workflow - PCF Editor: add ability to swap goto if expressions up and down in propertysheetWorkflow - BPM Editor: Add timespent is mandatory when completing option for Human Task nodeReporting - Reports: Add updated by column to reports list.Workflow - BPM Editor: automated task, store application context and method applicationFix Manage Settings: Reverting settings to default, where default is empty value, sets value to undefined rather than empty.Workflow - BPM/PCF Editor: canvas grid option not being set from user setting on loading.Workflow - BPM Editor: Once node is dragged into group it cannot be moved again.
  2. Hello Everyone The latest build of Hornbill Service Manager (1443) has been released to live. Change Log for this release are as follows:
  3. Hello Everyone The latest build of Hornbill Board Manager (111) has been released to live. Change Log for this release are as follows: Fix problems when the cleaner tool is used against boardmanager cards
  4. Hello Everyone The latest build of Hornbill Service Manager (1440) has been released to live. Change Log for this release are as follows: If loading of a shared view fails, no shared views are displayed {PM00154995}
  5. Hello Everyone The latest build of Hornbill Service Manager (1439) has been released to live. Change Log for this release are as follows: New When changing a Service Level, you can include the time spent On-Hold in calculations with the setting 'guest.app.view.ITSM.serviceDesk.slm.amend.includeHoldTimeOnSLChange'{CH00148905} You can now create a 'User' picker for custom Progressive Capture forms {CH00153948} Fix When building a View with teams or services would return Requests that did not have either set against them {KE00152531} The substate name was not populated when creating or updating an Asset {PM00154729} Space characters could sometimes be lost when composing an email in preview mode {PM00154488} Issue raising linked Requests through the business process for some Catalog Items {PM00154743} You cannot use a shared view as your Request List home view{PM00154827} Activities created against an Asset will now show their name instead of their ID
  6. Hello Everyone The latest build of Hornbill Collaboration (1004) has been released to live. Change Log for this release are as follows: Change Added checking for mandatory time spent in task - require platform build > 2990Fix CustomButton IBridge invokes fail to find the correct credentials for some intergrations (eg Twilio)
  7. Hello Everyone The latest build of Hornbill ESP (2991) has been released to live. Change Log for this release are as follows: Change The mail::getMessage operation is extended to return no file attachments or only the once requested for the specified message
  8. Hello Everyone The latest build of Hornbill Project Manager (234) has been released to live. Change Log for this release are as follows: Fix Error thrown when updating Project Tasks that have been added as cards on boardsProject Rate showing as undefined for projects with no set currencyAdding multiple project stakeholders did not generate the correct amount of resource records
  9. Hello Everyone The latest build of Hornbill Board Manager (110) has been released to live. Change Log for this release are as follows: Fix Cannot change colour on newly created card
  10. Hello Everyone The latest build of Hornbill Service Manager (1429) has been released to live. Change Log for this release are as follows: Fix Notification error when putting a ticket on/off hold {PM00154837} Cannot use Catalogs created with non en-GB default record when raising a linked Request through your Business Process {PM00154743}
  11. Hello Everyone The latest build of Hornbill Collaboration (996) has been released to live. Change Log for this release are as follows: Change Main Menu - Updated links of blog, wiki and community to match the new website.Fix Contact link in Contact Details Popup was sending to an invalid URLAvatar icon (letter mode) in autocomplete component was not properly aligned.
  12. Hello Everyone The latest build of Hornbill ESP (2987) has been released to live. Change Log for this release are as follows: Change Enforced the check to make sure that FlowCode elevation is only allowed for elevation role type, otherwise throw an error
  13. Hello Everyone The latest build of Hornbill Project Manager (233) has been released to live. Change Log for this release are as follows: New A new role 'Programme Manager' has been added in preparation for an upcoming feature releaseCustom Buttons for ProjectsChange Project Risks tab renamed to RAID in preparation for an upcoming feature release on the main project viewFix Issue when viewing projects for newly installed instances of Hornbill Project Manager relating to project documentsIssue with project status form in progressive capture
  14. Hello Everyone The latest build of Hornbill Service Manager (1422) has been released to live. Change Log for this release are as follows: New: Requests can now be colour coded in Board Manager As an Analyst/Team I would like a notification when a customer has provided feedback on my Request {CH00150651} Select multiple Request types when on the Request list by holding down the SHIFT key {CH00146260} Fixed: Unable to save home view when using a large custom filter {PM00154575} The company field is not updated when the customer is changed against a Request {PM00153957} Editing to share an asset warns user over unpopulated mandatory fields when there are none {PM00154418} Custom columns within a custom view are not shown when accessed as "Home View" {PM00154378} Request List Views - Impact filtering configuration and results do not work correctly {PM00154407} Filtering option for Site is not shown when managing service catalog level subscriptions {PM00154392} Connection Types within the request email action are not consistently ordered {PM00154217}
  15. Hello Everyone The latest build of Hornbill Document Manager (326) has been released to live. Change Log for this release are as follows: Change When basic users access collaboration core with docmanager they will have access to the title/description search in the global search but not the tag searchAdd status as an allowable field in custom buttons configuration
  16. Hello Everyone The latest build of Hornbill ESP (2980) has been released to live. Change Log for this release are as follows: Change The EspDbTool now connects and interacts directly with the database server, bypassing the EspDataService
  17. Hello Everyone The latest build of Hornbill Board Manager (109) has been released to live. Change Log for this release are as follows: Add support for richer intergration with other Hornbill Apps
  18. Hello Everyone The latest build of Hornbill ESP (2976) has been released to live. Change Log for this release are as follows: Change Added additional logging for iBridge methodcall invocations and failures
  19. Hello Everyone The latest build of Hornbill Admin Tool (932) has been released to live. Change Log for this release are as follows: New Workflow - BPM Editor: On selecting a single connection add option to "add new node between connection source and target".Change Sys - Data Imports : Show last run status on the imports table listSys - Data Imports : Show last run date on the imports table list so don't have to gp into actual import view to see when it was last run.Sys - Org Data - Users : Add ability to set home organisation (default) - requires server 2973 onwardsFix Workflow - BPM Editor: reset nodes if they are marked as collapsed but not in a groupAPIKEY references when downloading reports and log files via phpWorkflow - BPM Editor: Integration node credentials key list using wildcard filter on type when should be exact match.workflow - BPM Editor: Stage checkpoint valdiation, if checkpoints do not exist skip validation.Improve error handling when an App Update is not correctly available in the App Store.
  20. Hello Everyone The latest build of Hornbill Board Manager (106) has been released to live. Change Log for this release are as follows: Change View card option in activitystyream appears on board timeline and newsfeed nowFix Show font icon (letter) when the user a board has been shared with has no profile image
  21. Hello Everyone The latest build of Hornbill Collaboration (990) has been released to live. Change Log for this release are as follows: Change Style of the Horizontal Rule is darker now to be seen better in a dark background.Fix The letter of the Avatar icon sometimes is vertically misaligned
  22. Hello Everyone The latest build of Hornbill ESP (2975) has been released to live. Change Log for this release are as follows: New query to get data import records joined to also included last history run dateadd missing admin strings.Added new column to h_bpm_process table to track the last updated time.Added new column to h_bpm_process table to track the last updated time.Add generic bpm utility flowcode to get the last authorisation task details for a bpm Approval.Change The mail::getEntityTemplateMessagePreview operation is extended to support user session propertiesadd siteintegrationservices stringssecurity.profiles.profileinfo.upload.metaguest.anonymous.servicePortal.core.style.image.placement set to string and set default value to expandFix Collaboration Core - Typo in Translation String "Global Search"
  23. Hello Everyone The latest build of Hornbill Service Manager (1408) has been released to live. Change Log for this release are as follows:New As a Service Desk Manager I want the ability to define colours against a Priority to display on the request list As a Service Manager Analyst I want to see questions and answers about my request on the mobile app Change Automatically take a Request off hold when resolved Fix When raising or applying an email to a Request, long emails would cause the text entry box to grow to twice the expected size {PM00153929} Deleting Service subscribers would not update the pagination {PM00153550} Drilling down on the charts would sometimes cause for the scrollbar to disappear on the Dashboard {PM00154264} In the request details, when resolving this and linked requests, it would resolve all of the linked requests at once, instead of one at a time {PM00154133} When exporting a custom view, you would only be able to select from visible columns {PM00154328} Catalog name was not available when reporting on a Request that was raised via Auto Responder {PM00153833} Performance improvement to the operation updates a Request's Service Level targets {PM00154372} Unable to raise a Request from a workspace post that had been created by a System user {PM00154382}
  24. Hello Everyone The latest build of Hornbill Admin Tool (924) has been released to live. Change Log for this release are as follows: New Service Portals - Add home page image cover option (cover, repeat, no-repeat) Change (style) Workflow - PCF & BPM Editor: in propertysheets set all input group buttons to have same minimum width. Workflow - BPM Editor: validate mandatory stage checkpoints are set when saving System - Organisational Data - Templates: Remove Job title field. System - Security - SSO Profiles: Add a label to the import metadata button Fix Adv Analytics - Widgets: measureGroupBy Chart returning all groups instead of data limited set. (Note: this fix is on the client side a more comprehensive fix will be made in the platform)
  25. Hello Everyone The latest build of Hornbill Collaboration (986) has been released to live. Change Log for this release are as follows: Change In custom buttons, the "Invoke Successful" modal header title can now be customised with some text specified in the button config Custom Buttons icon picker has more icons to select Pager now available on custom-button icon picker and more icons shown per page Fix Timeline entry formatting of task name/link breaks when task name includes a double quote (SM) Error message when uploading a file that's too large doesn't accurately report the max upload size The branding of the Customer Portal is not honoured when you click on the 'Forgot Password' link. Error displayed when no custom button present Delays and performance issues when typing in a multi-line text field Organisations List - Available Display Columns - Improved layout when the label is too long
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