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Harry Hornbill

Hornbill Staff
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Everything posted by Harry Hornbill

  1. Hello everyone, The latest update of Hornbill ITOM Content Pack (43) has been released to live. The change log for this update is as follows: Change IT Automations for Active Directory User & Group Management - Changed purpose to "Managing Active Directory".IT Automations for Active Directory User Management - Updated password fields definition.
  2. Hello everyone, The latest update of Service Manager (2341) has been released to live. The change log for this update is as follows: Fix Chart displays incorrect data when the filter includes the condition 'Last Updated By Type'. {PM00168876}Asset is not linked to a customer via 'Request > Assets >Add Customer Assets' Hornbill Automation when the handle is different from the user's name. {PM00168681}Sharing assets with a user with a long name causes display issues {PM00168726}Link customer's owned assets to request via BPM failing to find assets {PM00168681}Issue with FAQs where if there is more than 1 image only the first 1 is displayed on portals / knowledge {PM00168879}
  3. Hello everyone, The latest update of Hornbill ITOM Content Pack (42) has been released to live. The change log for this update is as follows: New IT Automations for Linux Group Management - a collection of operations that allow for the management of Linux groups. See the Hornbill Wiki for more information. IT Automations for Exchange Server Mailbox Management - a collection of operations to manage mailboxes on on-premise installations of Exchange Server 2016 or above. See the Hornbill Wiki for more information. IT Automations for DNF Package Manager - a collection of operations that install, update, and removes packages on RPM-based Linux distributions. Also provided are operations to facilitate features such as cache cleansing, auto package removal, and upgrade all packages. See the Hornbill Wiki for more information. IT Automations for Linux User Management - a collection of operations to manage Linux user accounts. See the Hornbill Wiki for more information. Fix IT Automations - fixed some minor metadata issues across a number of packages. ITOM Automations for Linux Management - fixed package library issue with Service Management (systemd) package
  4. Hello everyone, The latest update of Hornbill ESP (3515) has been released to live. The change log for this update is as follows: Change Added purging option (emails.purgeSentItemsAfter) to delete messages older than a certain age (Default 240 months and maximum allowed up to 240 months) in the Sent Items folderUpdated autoUpdate.maintenanceWindow default value to 05:00-06:00 and also updated description to clarify that this setting does not apply to any UI based releases i.e. admin/user/portalsFix fixed a bug in ITOM failing scheduled Asset Import Jobs
  5. Hello everyone, The latest update of Hornbill Timesheet Manager (178) has been released to live. The change log for this update is as follows: Change Removed left and right margins on timesheet view to make it display full screen. This allows more room for co-worker and team names.
  6. Hello everyone, The latest update of Live Chat (135) has been released to live. The change log for this update is as follows: Change Internal change to ensure compatibility with future releases of core
  7. Hello everyone, The latest update of Hornbill Service Portal (19) has been released to live. The change log for this update is as follows: Fix redirects to specific employee portal pages not occurring when the user has not logged in
  8. Hello everyone, The latest update of Hornbill iBridge Content Pack (223) has been released to live. The change log for this update is as follows: Change Cloud Automations for Datto Autotask PSA - Marked some input parameters as mandatory.
  9. Hello everyone, The latest update of Hornbill iBridge Content Pack (222) has been released to live. The change log for this update is as follows: New Cloud Automations for Datto Autotask PSA. Create, update and add notes against tickets in Autotask PSA. See the Hornbill Wiki for more information.
  10. Hello everyone, The latest update of Hornbill iBridge Content Pack (221) has been released to live. The change log for this update is as follows: Change Cloud Automations for Azure Groups - improved error reporting when Azure AD user object does not contain an ID property
  11. Hello everyone, The latest update of Hornbill ESP (3511) has been released to live. The change log for this update is as follows: Fix The password expiry checks were not correctly enforced for basic user account type Fixed a problem with the admin:ssoSaml20IdpDecode operation that would not correctly handle a non-default namespace on the top-level EntityDescriptor
  12. Hello everyone, The latest update of Live Chat (133) has been released to live. The change log for this update is as follows: Change Update location of default Harry Hornbill imageFix Agent needed to scroll to message entry on chat window in new Hornbill UI
  13. Hello everyone, The latest update of Hornbill Core (108) has been released to live. The change log for this update is as follows: Change Domains List is returning info of new flag Visible in NavUpdated Hornbill AddressFix Updates to roles were not consistently applied on application update
  14. Hello everyone, The latest update of Hornbill ESP (3508) has been released to live. The change log for this update is as follows: New Added operation bpm::captureDeleteVersion Added bpm::captureSave which is used to save the draft progressive capture Added support for Progressive Capture versioning. If there are draft or inactive processes then those would no longer be visible and publishing is required Fix Fixed an issue in reportRunGetHistory2 that was creating an invalid query External Authorisation emails did not include the Hornbill logo No formatting on External Authorisation Template emails
  15. Hello everyone, The latest update of Hornbill Timesheet Manager (172) has been released to live. The change log for this update is as follows: Fix Alignment issue with track time input buttons
  16. Hello everyone, The latest update of Supplier Manager (190) has been released to live. The change log for this update is as follows: Fix Display issue with expired contracts popup
  17. Hello everyone, The latest update of Project Manager (376) has been released to live. The change log for this update is as follows:
  18. Hello everyone, The latest update of Service Manager (2331) has been released to live. The change log for this update is as follows: Change Continuing on from the last release, we have made UI improvements in line with the new Hornbill look and feel.Fix Customer shortcut link in progressive capture is incorrect {PM00168570}Issue when setting the End time in the Service Bulletins {PM00168491}When selecting Information Options while printing a request, the labels are not shown {PM00168667}Shared snippets management and rights issues {PM00168449}Requests requiring feedback are not shown in the Employee Portal when the service's FIX: feedback expiry option is set to 0. {PM00168339}Catalog items are not shown in the Employee Portal when an FAQ has no details. {PM00168470}Timeline entry includes "false" when the Autoresponder email that is applied to the request has no content. {PM00168501}Default asset types are not imported on new installs. {PM00168539}The team name is missing from the user's teams list in the Request list filter drop-down.
  19. Hello everyone, The latest update of Project Manager (375) has been released to live. The change log for this update is as follows: Fix Unable to add attachments to programmes and projects that contain a filename over 64 characters in length
  20. Hello everyone, The latest update of Hornbill Admin Tool (1400) has been released to live. The change log for this update is as follows: New workflow - pcf: Added support for versioning/baselining and publishing. Requires server 3507 and greater.App - Workflow - Bpm editor: Added help icon to the hornbill automation that will display popup info about the selected automated task/flowcode.Fix App - Workflow - PCF: fix pcf list filteringHome - Your Subscription: Fix application store links where some instances have setting set to public.
  21. Hello everyone, The latest update of Hornbill Service Portal (13) has been released to live. The change log for this update is as follows: New service portal release with no references to php.Change auto set copyright year in footer
  22. Hello everyone, The latest update of Hornbill Customer Portal (51) has been released to live. The change log for this update is as follows: New Portal uses new login UI as per other Hornbill UI (collaboration/admin tool).Portal will use browsers language setting for fetching portal Translations if it is a supported language otherwise it will use en-GB.Change update the copyright year.Fix Accept Terms and conditions button not triggering login
  23. Hello everyone, The latest update of Hornbill Core UI (1506) has been released to live. The change log for this update is as follows: Change EmployeePortal - Service Details - Kown Issues - Improved styleFavourites now displays in mobile devicesAdmin Tool Link - Will open each time in a new tab instead of opening in the same tab - ( https://community.hornbill.com/topic/21286-opening-admin-page-loses-any-work-done-in-an-already-open-admin-page/ )Fix Main Navigation - Sometimes the submenu did not open when it has been previously opened. Also improved keyboard supportFIX: Employee Portal - Links Widget - When not Tile Mode, it does not show the specific customised title colour
  24. Hello everyone, The latest update of Hornbill ITOM Content Pack (41) has been released to live. The change log for this update is as follows: Change IT Automations for Linux - renaming Debian Service Management (systemd) to Service Management (systemd) as this package can be used on all systemd compatible Linux distributions
  25. Hello everyone, The latest update of Hornbill ITOM Content Pack (40) has been released to live. The change log for this update is as follows: New IT Automations - Linux Yum Package Management. A collection of operations to manage package installation, removal and library maintenance on Linux devices. See the Hornbill Wiki for more information. IT Automations - Linux Debian Service Management package. A collection of operations to manage Linux systemd services on Linux devices, providing start stop, restart and other service state management functions. See the Hornbill Wiki for more information. IT Automations - Linux Debian Package Management package. A collection of operations to manage package installation, removal and library maintenance on Linux devices. See the Hornbill Wiki for more information.
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