Darren Rose

Hello I'm keen to hear from those that are using chat about how you're using it, and the benefits / problems you've had doing it. How many people are using chat? TIA Darren

Hello, I'm sure I'm missing something obivous, but if I create a Service Contract against the wrong organisation, how do I change it to the correct one? Thanks

Hi when creating a project activity, would it be possible to able to add to a project board at the same time, rather than having to go back into the activity and add to the board retrospectively? Thanks darren

Thanks @alextumber This would be a really useful feature for us managing projects going forward

Good Morning, Would it be possible to add boards to project templates? I've setup a kanban style on a project to manage tasks, as per the below screenshot, but being able to add this is as part of the project template, including being able to assign templated tasks to the board and lane as part of the template, would be very useful. Using boards to assign tasks using the drag and drop feature is so much easier than having to open the tasks and change the assignee etc... Thank you Darren

thanks, @alextumber It was the links table I was missing

Hi I would like to report on the TAGS associated to a project. I've tried a few different ways this morning, but currently coming up short, so thought I'd reach out to the forum. I need to be able to do it as a report so that I can then use it in PowerBI. Thanks Darren

Thanks for the update @James Ainsworth

Hello Is there a way of reporting on the following changes? Changes to the supporting teams of a Service Changes to membership of a Support Team Thanks Darren

Tagging at last! Sounds a good update coming. Hopefully it will be soon

Hi @alextumber are there any updates on when this feature will be enabled?

+1 for us too!

That's great, thanks @Ryan

@Paul Alexander are our summaries added after the ticket has been logged, so therefore adding to the board at this point is before the summary is populated?? Make sense??

@Ryan that's ok. It did have a summary at point of logging. What I've just tested is that if I add a ticket to a board from the ticket interface, it displays the summary. However, if I add it to the board when I'm logging it (as in the screenshot), then it doesn't.

Hi @RyanIt's how I see it, and I created the board and have full board manager rights

Hi @trevorharris they're being added through the interface and this is how it displays

Hi When an Incident or SR is added to the board, can the card also display the summary? At the moment it's just the reference number, and having the summary visible would make visual management much easier thanks

Thank you for keeping me updated @alextumber Hopefully it won't be too much of a delay

@Lyonel appears it was just notes that couldn't be moved freely - cards you can Hopefully, the limitation on cards can be removed

@trevorharris yes, apologies it appears to be only notes. If the limitation could be removed that would be great thanks

Would it be possible to be able to drag and drop notes and cards between lanes within a board? Thanks Darren

another +1 from us to link docs to services

This is a great addition, thanks @alextumber

+1