Jack Stanton Posted November 20, 2023 Share Posted November 20, 2023 Currently the following message appears when one of our users tries to check the history on one of our devices in the CMDB Error Uncaught EspDatabaseConnection:query. MySQL Error 1969: Query execution was interrupted (max_statement_time exceeded) After a few attempts of viewing the history however the situation seems to resolve itself and it can be viewed but it's apparently an issue that's been around for a little while. Has anyone else experienced this issue? Are there any known fixes we can look to implement? Many thanks all! Jack S Link to comment Share on other sites More sharing options...
Steve Giller Posted November 20, 2023 Share Posted November 20, 2023 @Jack Stanton Your coleague has already reported this and the issue is being investigated under IN00179840 1 Link to comment Share on other sites More sharing options...
Smurfy Posted March 12 Share Posted March 12 Hi Steve Is there any update on this please? Thanks Link to comment Share on other sites More sharing options...
Steve Giller Posted March 12 Share Posted March 12 This is fixed in the next Service Manager release. I don't have a date for this at present. Link to comment Share on other sites More sharing options...
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