AndyGilly Posted June 22, 2020 Share Posted June 22, 2020 can I please propose a enhancement to the connections functionality through a allocated role could a self-service user add their own connections to a ticket using the my requests widget?? this would stop the need for a phone call to the service desk 2 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted June 22, 2020 Share Posted June 22, 2020 @AndyGilly +1 for us. Linked to the ability to add connections when logging the request in the first place via the portals. Cheers Martyn Link to comment Share on other sites More sharing options...
Daniel Posted June 22, 2020 Share Posted June 22, 2020 +1 for us for option to add connection(s) via self-service 1 Link to comment Share on other sites More sharing options...
nasimg Posted July 2, 2020 Share Posted July 2, 2020 +1 1 Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted July 22, 2020 Share Posted July 22, 2020 On 6/22/2020 at 9:31 AM, AndyGilly said: can I please propose a enhancement to the connections functionality through a allocated role could a self-service user add their own connections to a ticket using the my requests widget?? this would stop the need for a phone call to the service desk +1 from me too 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now