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Can't tick feedback options

Guest Paul Alexander

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Guest Paul Alexander

Just noticed that the feedback 'star rating' isn't working on our portal.

The form pops up, but we can't select any 'stars' -





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@Daniel Dekel, when is the fix for this be released?

Today we realized that, when the users click on the "submit" button without choosing the star rating - which is enabled - it sets the request feedback to one star.

With this, we are having several one star rating requests wrongly, which is not good.


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HI @Alberto M

Apologies for the inconsistencies, if you are able to maintain a list of references and the required rating, once the fix has been released next week, if you raise a support query with the relevant data we can look to get those values corrected.

Kind Regards,


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  • 2 weeks later...

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