Victor Posted January 25, 2019 Share Posted January 25, 2019 @carlt @sprasad @Martin.bowman @m.vandun - from what I can see on our end the issue with the email template not loading in editor when composing an email from a request should now be resolved. Can you please let me know if you still experience this. Link to comment Share on other sites More sharing options...
Martin.bowman Posted January 25, 2019 Share Posted January 25, 2019 @Victor Checked with a few users and still not working i'm afraid. They have logged out and in and cleared Browser cache Link to comment Share on other sites More sharing options...
m.vandun Posted January 25, 2019 Author Share Posted January 25, 2019 @Victor It's working again. Thanks! Link to comment Share on other sites More sharing options...
joseph.doyle Posted January 25, 2019 Share Posted January 25, 2019 @victor Still not working for majority of my users here. Link to comment Share on other sites More sharing options...
Logan Graham Posted January 25, 2019 Share Posted January 25, 2019 @Victor just wanted to add our name to this, there are a few of my users getting the same blank email issue. Thanks, Logan Link to comment Share on other sites More sharing options...
Victor Posted January 25, 2019 Share Posted January 25, 2019 Ok, looking into this... Link to comment Share on other sites More sharing options...
Victor Posted January 25, 2019 Share Posted January 25, 2019 Fix in progress, will update asap... Been a busy morning ... *sigh... Link to comment Share on other sites More sharing options...
Victor Posted January 25, 2019 Share Posted January 25, 2019 @Logan Graham @joseph.doyle - the issue should be fixed now. Let me know how it looks from your end... 1 Link to comment Share on other sites More sharing options...
sprasad Posted January 25, 2019 Share Posted January 25, 2019 @Victor Thank you. Affected users now confirm that the issue is resolved. 1 Link to comment Share on other sites More sharing options...
Logan Graham Posted January 25, 2019 Share Posted January 25, 2019 @Victor Tested from my end all working thanks Victor to the rescue as always 1 Link to comment Share on other sites More sharing options...
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