Activities Associated to Assets

[Lauren]

Hi,

I am looking into the possibility of scheduling activities from assets rather than using standard changes, e.g. for server reboots that happen each week on the same day/time.

When viewing an activity, after it has been created from the asset record, it displays the asset ID information rather than the asset name - see screenshot below. I would like to propose that it shows the asset name, rather than the asset ID, that the activity is linked to - in this instance, rather than saying "Asset: 1" it would say "Asset: Server123" (I promise our server naming conventions are better than that!). This would mean that the analyst owning the activity wouldn't have to navigate to the asset properties every time to confirm the asset the activity is in relation to.

Is this a system setting that I am able to change, or is this something Hornbill would have to put forward as an enhancement?

Thanks

Lauren

[Alisha]

+1 Displaying the asset name would be really helpful to us!

[Steven Boardman]

@Lauren @Alisha I can see what you are saying, i  have raised the question and will feedback if this can be amended

[Lauren]

Thanks @Steven Boardman 

[Lauren]

Hi @Steven Boardman

Do you know if this can be amended please?

Thanks

Lauren

[Steven Boardman]

@Lauren chasing this up but i don't have visibility of a timescale on this, as soon as i do we'll post back here

[Lauren]

Thanks @Steven Boardman

[Steven Boardman]

@Lauren @Alisha turns out it has been done   look out for the next Service Manager update (next week) and this will show the asset name by default instead of the ID.