feature request [Feature request] "Get Service Details" automated task

[Lyonel]

Hi,

Another request from me today: could we get a "Get service details" option in the automated task below:

It would be incredibly useful for me (and probably other customers / users) if we could access the service details as I could really use the following fields in my BPMs:

- Custom fields

- Service Owner

- Visibility

Thanks !

[samwoo]

+1 @Lyonel - Good idea

[Guest Chaz]

@Lyonel @samwoo Happy to be able to tell you that you'll be able to fetch the details of a Service in our next release

[AlexTumber]

Here is what you can expect from the new Service Details node: 

[Lyonel]

That's great news @alextumber @Chaz ! Thank you very much. 

[samwoo]

Fantastic!

I envisioned being able to include the status of the service within the email that goes out to customers who log calls against it.

Many thanks,

Samuel