Email Template - Copy Facility

[Martyn Houghton]

We are in the process of implementing multiple desks and therefore are duplicate a number of different email templates so that can be customised for each different 'Service Desk'. It would be really useful to have the ability to copy or create a new template based on an existing one, similar to the functionality that was present in the Support Works Email Template screen.

This would save a lot of work and also make it lot easier to maintain a large set of email templates.

Cheers

Martyn

[Steve Giller]

Definite +1 for this from me.

[samwoo]

+ 1 would be great

[m.vandun]

+1

[TrevorKillick]

@Martyn Houghton @DeadMeatGF @samwoo @m.vandun

Appologies for the late response, this feature was released in September so you can make copies of existing email templates.

Kind Regards

Trevor Killick