SJEaton

Thanks James, we will await the update! Sam

Hi I'm getting an error on a process that I'm testing that was absolutely fine the last time I did it. Can someone take a look and advise please as I want to get this live today!! Thanks The BPM is TEST Business Support - Environmental Health Request SR00075146 is the test request with the error.

Great, thanks Steve

Awesome, thanks Victor!

Hi I have a simple process where it cancels a request based on a human task outcome but I am getting a Stage Checklist Validation Failed error, even though it seems to have completed all nodes successfully, ie it changes the status to cancelled and ticks the relevant checkpoint. Any ideas why I'm getting this error? Thanks Sam

Thanks @Steven Boardman, there's definitely a couple of options here to mull over

Fab! thanks @James Ainsworth

Hi When selecting an authoriser in an authorisation node, can you select a variable that gets an email address entered in a ProCap question and it use that to send the authorisation email? or Could the customer search/select a user who is the person who is to be the authoriser? We have processes where the relevant Head of Service is required to be the authoriser and I'm trying to ascertain the best way of configuring this so we capture who the Head of Service is as this will be different depending on the customer but we want to use Hornbill Authorisation so they get the emails with the Approve/Reject buttons. Sam

Thanks @ArmandoDM, let me know what's said Sam

Hi I am configuring some Authorisation Nodes where it sends an email to the authoriser with Approve and Reject buttons for selection. When Reject is selected the authoriser can enter a reason. I was wondering if I can use a Update Custom Field node to put the reason given into a custom field so that I can then display it in an auto-email template as I can do with outcomes of human tasks? Please advise, thanks Sam

Thanks @Mohamed

it was the Portals

Hi Is there a way that you can embed a link in an auto email template that actually takes a customer to the start of a progressive capture rather than to the catalogue items screen? Sam

Thanks both!

Hi Are we able to have functionality that allows us to share documents with all users within a team? I have documents I want to share with multiple users so its quite time consuming sharing with each user individually. Thanks Sam

Hi @Steven Boardman, that sounds promising! Sam

Hi @Victor See attached as requested Sam

OK we're now update to build 1358 and the issue still persists i.e. it just says Loading.... but never loads my dashboards. I tried creating a new dashboard just to see if it displayed but no, still whirring... Sam

Or any more development on something like this??! Sam

Hi @Steven Boardman, ok I'm struggling to embed an icon in an email so can you give me any more pointers on how to do this, thanks SAm

It looks like I still have issues with this too. Its just whirring and not loading in my dashboards still. I dont even get an error message now. Sam

Thanks @Steven Boardman, look forward to the update

HI @James Ainsworth, just following up on my query above, thanks Sam