Harry Hornbill

Hello everyone, The latest update of Hornbill ITOM Content Pack (38) has been released to live. The change log for this update is as follows: Change IT Automations for Endpoint Configuration Manager - The package operations are now digitally signedFix IT Automations for Endpoint Configuration Manager - The operations were only able to execute successfully when the administrator was physically logged into the targeted server.

Hello everyone, The latest update of Hornbill Admin Tool (1391) has been released to live. The change log for this update is as follows: Change System - Data - DB Direct: Improve error messaging when webdav calls (to get/save/delete) queries fail.Fix System - Data - DB Direct: if there are no queries the manage queries popup continues to show spinning logoSystem - Data - DB Direct: If advanced_queries folder does not exist create itsystem - customise - portal accounts: allow logo height to be set to 0 (hide)System - User & Guest Access - Organisation: Filtering by team name on main view has no effect.Trap onerror for top right corner img and load default user icon if session img cannot load.

Hello everyone, The latest update of Hornbill Core UI (1491) has been released to live. The change log for this update is as follows: Fix Contact - dissapearing fields after designing contact form

Hello everyone, The latest update of Hornbill iBridge Content Pack (220) has been released to live. The change log for this update is as follows: New Cloud Automations for Microsoft Teams - new operations to manage Channels and Teams, and to send new or reply to existing messages in Teams Channels. See the Hornbill Wiki for more information. Change Cloud Automations for Microsoft Teams - marked the Post to Channel and Reply to Channel Post operations as deprecated, as they have been replaced by the new Channel operations.

Hello everyone, The latest update of Live Chat (131) has been released to live. The change log for this update is as follows: Fix Chat Popup not respecting working time calendar in Employee PortalStyle issue on livechat button in customer portalFixed missing file issue in admin console

Hello Everyone The latest build of Board Manager (186) has been released to live. Change Log for this release are as follows: Change added option to disable auto syncing of data to allow the card content to be customised in applications that support syncing such as servicemanager (Note: if the syncing is disabled, changes in the other application will not be reflected automatically in the board)Remove unnecessary filesFix Style fix on the board toolbar

Hello Everyone The latest build of Hornbill Core UI (1483) has been released to live. Change Log for this release are as follows: Fix Live to Preview auto redirect - In some cases it did not redirect Preview Button now shows even when the there are Harry Hornbill notices

Hello Everyone The latest build of Service Manager (2287) has been released to live. Change Log for this release are as follows: Change Pagination support and filtering option has been added to the Solutions tab in the Request details. - See more on the wiki https://wiki.hornbill.com/index.php?title=Solutions_Action_Item The priority-based Service Levels (tab in the Service Portfolio area) will no longer be functional from 31/10/2021. Please migrate to Service Level Agreements and update your processes to remove Service Levels. If the Service Levels tab is not visible on your instance, no action is required from you. - See more on this and migrating to Service Level Agreements https://wiki.hornbill.com/index.php?title=Transitioning_to_the_new_Service_Level_Agreement_functionality Fix Connection is not added to a Request when raised via Auto Responder. {PM00168139} Request categories do not collapse in the Employee Portal. {PM00167952} Previously selected information is not retained when switching catalog from a custom form in progressive capture. {PM00167908}

Hello Everyone The latest build of Hornbill Mobile Catalog (169) has been released to live. Change Log for this release are as follows:

Hello Everyone The latest build of Hornbill SIS (3374) has been released to live. Change Log for this release are as follows: Fix The EspSisService fails to start if the configuration is missing.

Hello Everyone The latest build of Document Manager (462) has been released to live. Change Log for this release are as follows: Change Able to add file attachment to a documents timeline

Hello Everyone The latest build of Hornbill Core UI (1471) has been released to live. Change Log for this release are as follows: New Added ''Preview'' button

Hello Everyone The latest build of Hornbill iBridge Content Pack (219) has been released to live. Change Log for this release are as follows: New Cloud Automations for Clubhouse - create and comment on stories against your Clubhouse projects. See the Hornbill Wiki for more information.

Hello Everyone The latest build of Hornbill Admin Tool (1383) has been released to live. Change Log for this release are as follows: New add support for "is in" and "is not in" to PCF conditions.Change Workflow - Pcf - Editor: Custom form field 'test regex validation message output' now supports markupWorkflows - Bpm - Editor: variable picker - add support for pcf form date/time fields having a raw value and display value when picking pcf field variableservice catalog - domains: add flag to hide domain from employee portal navigation (server build 3483 onwards)workflows - live instances: add search by method option (general [slow], bpm reference, external reference)show loading icon while initialising admin tool.Fix General: formatting bytes value would be 88.0 bytes and is now 88 bytesworkflows - bpm - editor: If decision node parent is a Via node then do not allow exit outcomes. Can only use custom expression.workflows - bpm editor: labels on exit lines wrap if label is generated off screen.

Hello Everyone The latest build of Hornbill ITOM Content Pack (37) has been released to live. Change Log for this release are as follows: Fix IT Automations - Active Directory Group Management package. Fixed issue with upgrading package.

Hello Everyone The latest build of Hornbill ESP (3486) has been released to live. Change Log for this release are as follows: New Added option to service domain API's to allow the control of domain visibility in the top navigation of the Employee Portal

Hello Everyone The latest build of Hornbill SIS (3373) has been released to live. Change Log for this release are as follows: Fix CPU description not correct for a multi-processor computer where processors have differing core counts or steppings.Some failed device discovery imports are incorrectly reported as successful.Older versions of CentOS are not correctly discovered.Duplicate entries added to Installed Options aspect of the device inventory

Hello Everyone The latest build of Supplier Manager (184) has been released to live. Change Log for this release are as follows: Fix Incorrect label and display for expired supplier contract dateOverlapping contracts in supplier contracts gantt view

Hello Everyone The latest build of Hornbill iBridge Content Pack (218) has been released to live. Change Log for this release are as follows: New Cloud Automations for Microsoft Teams - Reply To Channel - new operation to create replies against Teams channel messages.Change Cloud Automations for Microsoft Teams - Post To Channel. Updated operation to output the newly created messages ID.

Hello Everyone The latest build of Hornbill ESP (3481) has been released to live. Change Log for this release are as follows: New Added the mail.client.defaultFontSize setting so our mail clients can use consistent default font size for editorsFix The file attachment(s) related to conversations were not accessible for the specific conversation post/messageCorrected the paging issue of library::getTagList operation and the associated usage counts

Hello Everyone The latest build of Supplier Manager (183) has been released to live. Change Log for this release are as follows: Fix Loading icon would continue to show after applying form changes to the supplier view

Hello Everyone The latest build of Project Manager (369) has been released to live. Change Log for this release are as follows: New Project ResourcingChange UI: Primary action of each popup form moved to the right of all buttonsFix Display issue when selecting project task and project template task assignees

Hello Everyone The latest build of Hornbill Customer Manager (310) has been released to live. Change Log for this release are as follows: Fix Compatability issue with contract attachment in upcoming server release

Hello Everyone The latest build of Service Manager (2246) has been released to live. Change Log for this release are as follows: Change The attachment procedure has been updated in line with the server changes to enhance the storage and security of attachments.

Hello Everyone The latest build of Hornbill ESP (3480) has been released to live. Change Log for this release are as follows: New Advanced Analytics Measures are now configurable to work with specific time zones, other that UTCChange The document list operation now supports an order by on review dateFix The activity::conversationGetList operation when using paging it doesn't always return all the participants in the conversationsThe report output was not correctly formatted when reporting column option RAW was checked