Harry Hornbill

Hello everyone, The latest update of Hornbill Timesheet Manager (172) has been released to live. The change log for this update is as follows: Fix Alignment issue with track time input buttons

Hello everyone, The latest update of Supplier Manager (190) has been released to live. The change log for this update is as follows: Fix Display issue with expired contracts popup

Hello everyone, The latest update of Project Manager (376) has been released to live. The change log for this update is as follows:

Hello everyone, The latest update of Service Manager (2331) has been released to live. The change log for this update is as follows: Change Continuing on from the last release, we have made UI improvements in line with the new Hornbill look and feel.Fix Customer shortcut link in progressive capture is incorrect {PM00168570}Issue when setting the End time in the Service Bulletins {PM00168491}When selecting Information Options while printing a request, the labels are not shown {PM00168667}Shared snippets management and rights issues {PM00168449}Requests requiring feedback are not shown in the Employee Portal when the service's FIX: feedback expiry option is set to 0. {PM00168339}Catalog items are not shown in the Employee Portal when an FAQ has no details. {PM00168470}Timeline entry includes "false" when the Autoresponder email that is applied to the request has no content. {PM00168501}Default asset types are not imported on new installs. {PM00168539}The team name is missing from the user's teams list in the Request list filter drop-down.

Hello everyone, The latest update of Project Manager (375) has been released to live. The change log for this update is as follows: Fix Unable to add attachments to programmes and projects that contain a filename over 64 characters in length

Hello everyone, The latest update of Hornbill Admin Tool (1400) has been released to live. The change log for this update is as follows: New workflow - pcf: Added support for versioning/baselining and publishing. Requires server 3507 and greater.App - Workflow - Bpm editor: Added help icon to the hornbill automation that will display popup info about the selected automated task/flowcode.Fix App - Workflow - PCF: fix pcf list filteringHome - Your Subscription: Fix application store links where some instances have setting set to public.

Hello everyone, The latest update of Hornbill Service Portal (13) has been released to live. The change log for this update is as follows: New service portal release with no references to php.Change auto set copyright year in footer

Hello everyone, The latest update of Hornbill Customer Portal (51) has been released to live. The change log for this update is as follows: New Portal uses new login UI as per other Hornbill UI (collaboration/admin tool).Portal will use browsers language setting for fetching portal Translations if it is a supported language otherwise it will use en-GB.Change update the copyright year.Fix Accept Terms and conditions button not triggering login

Hello everyone, The latest update of Hornbill Core UI (1506) has been released to live. The change log for this update is as follows: Change EmployeePortal - Service Details - Kown Issues - Improved styleFavourites now displays in mobile devicesAdmin Tool Link - Will open each time in a new tab instead of opening in the same tab - ( https://community.hornbill.com/topic/21286-opening-admin-page-loses-any-work-done-in-an-already-open-admin-page/ )Fix Main Navigation - Sometimes the submenu did not open when it has been previously opened. Also improved keyboard supportFIX: Employee Portal - Links Widget - When not Tile Mode, it does not show the specific customised title colour

Hello everyone, The latest update of Hornbill ITOM Content Pack (41) has been released to live. The change log for this update is as follows: Change IT Automations for Linux - renaming Debian Service Management (systemd) to Service Management (systemd) as this package can be used on all systemd compatible Linux distributions

Hello everyone, The latest update of Hornbill ITOM Content Pack (40) has been released to live. The change log for this update is as follows: New IT Automations - Linux Yum Package Management. A collection of operations to manage package installation, removal and library maintenance on Linux devices. See the Hornbill Wiki for more information. IT Automations - Linux Debian Service Management package. A collection of operations to manage Linux systemd services on Linux devices, providing start stop, restart and other service state management functions. See the Hornbill Wiki for more information. IT Automations - Linux Debian Package Management package. A collection of operations to manage package installation, removal and library maintenance on Linux devices. See the Hornbill Wiki for more information.

Hello everyone, The latest update of Hornbill Mobile Catalog (170) has been released to live. The change log for this update is as follows: Changes Backend changes

Hello everyone, The latest update of Hornbill Core UI (1502) has been released to live. The change log for this update is as follows: New Employee Portal - New widget config: Use Content Height - If checked, the widget expands to height of the contents or to the tallest widget in the same row. I might have a maximum height limit.Fix Employee Portal - Bulletins Widget - Was showing wrong height when used in a row in the middleApps List - Collaboration description was wrongEmployee Portal - Bulletin Widget - "Show More" not positioned correctlyConversations - Unable to see scrollbars when opening a big imageEmployee Portal - Footer Text is only returning text from the primary company - https://community.hornbill.com/topic/21253-employee-portal-about-details-maybe-bug/

Hello everyone, The latest update of Hornbill ESP (3492) has been released to live. The change log for this update is as follows: Change Added checks for handling default language switch in Customer Portal

Hello everyone, The latest update of Hornbill ITOM Content Pack (39) has been released to live. The change log for this update is as follows: New IT Automations - macOS Management package. A collection of operations to manage local user accounts and firewall rules on macOS devices. See the Hornbill Wiki for more information.

Hello everyone, The latest update of Service Manager (2311) has been released to live. The change log for this update is as follows: Change This build supports the new Hornbill look and feel. We have made minor improvements to the requests list, request details page, Change Calendar and the Configuration Management area. - See more on the forum https://community.hornbill.com/topic/20887-hornbill-ui-refresh/Fix FAQ Images: Remove the "Image" option from right-click menu and replace the "Image" dialog with the "Image Properties" dialog on double click. {PM00167423}Uploaded asset image is not shown. {PM00168257}Not able to update the Supplier Contract attribute in an Asset. {PM00168234}Longer text is not wrapped in the Questions section in a request. {PM00168301}Cannot add translation to a Service Bulletin that has an image set. {PM00168168}When editing FAQs images are not always displayed. {PM00167507}More than one attachment form causes an error in the Employee Portal. {PM00168259}Mapped custom field to 'h_summary' does not update the Summary field when raised via the Employee Portal. {PM00167919}Cancelled Request can be resolved when the action focus is on the Resolution tab. {PM00167736}

Hello everyone, The latest update of Hornbill Core UI (1499) has been released to live. The change log for this update is as follows: Fix Dark Mode - Tabs that are not active are not visible or have a very low contrastEmployee Portal - Links Widget - Colours defined in Widget config not being respectedEmployee Portal - Progressive Capture - allowing bypass forms with mandatory fieldsEmployee Portal - Links label - Line height was too short in 2nd lineNavigation - Service Portal Link was opening in the same tab. Now it will open in a new one.Employee Portal - Decreased height in Links Widget. This will avoid showing extra scrollbars.

Hello everyone, The latest update of Board Manager (190) has been released to live. The change log for this update is as follows: Fix card titles text being cutoff if it more than one lineStyle fix on the add to board component

Hello everyone, The latest update of Document Manager (467) has been released to live. The change log for this update is as follows: Fix The add external Link popup doesn't display correctly if open straight after the file upload popupstyle issue in the document link componenet

Hello everyone, The latest update of Board Manager (188) has been released to live. The change log for this update is as follows: Change minor style changes to support new UI changesFix Problem when creating a new board

Hello everyone, The latest update of Hornbill Core UI (1498) has been released to live. The change log for this update is as follows: Change New UI - For more info please read - https://community.hornbill.com/topic/20887-hornbill-ui-refresh/

Hello everyone, The latest update of Hornbill Core UI (1497) has been released to live. The change log for this update is as follows: New UI - More info here

Hello everyone, The latest update of Document Manager (465) has been released to live. The change log for this update is as follows: Fix When scrolling down the document list its possible soem documents will be duplicatedStyle fixes for employee portal widget

Hello everyone, The latest update of Project Manager (373) has been released to live. The change log for this update is as follows: New It is now possible to view related projects from Service Manager requestsProject Task Dependencies Visual DisplayFix Issue with popups in admin tool for project types, risk matrix and rag tolerance templatesIncorrect access returned when searching for projectsIncorrect label for capacity percentage on project resourcesUnable to define capacity records for teams that have id's over 50 characters longIssue with popups when defining project rag status matricesProject rag status not being automatically updated after changes to project rag tolerances

Hello everyone, The latest update of Supplier Manager (187) has been released to live. The change log for this update is as follows: New Search Suppliers by TagsDefault Report for Supplier ContractsFix Incorrect error handling when adding attachments to Suppliers or Supplier ContractsUnable to add attachments to Suppliers or Supplier Contracts that have a file length of over 64 characters