Harry Hornbill

Hello everyone, The latest update of iBridge Content Pack (433) has been released to live. The change log for this update is as follows: Change Cloud Automations - Utilities. Reduced the minimum number of characters generated by the Generate Password utility to 3. Also added the ability to generate a numeric pin of any length.

Hello everyone, The latest update of Timesheet Manager (215) has been released to live. The change log for this update is as follows: Fix display issue with day/month views

Hello everyone, The latest update of ITOM (67) has been released to live. The change log for this update is as follows: Fix This release will fix a navigation issue, when opening the ITOM app the browser back arrow button was broken.

Hello everyone, The latest update of Service Manager (2809) has been released to live. The change log for this update is as follows: New BPM operation to remove request attachments {CH00175689}Bpm authorisation operation to show as pendingChange Service form UI updatesFix Email display name setting is not respected for owner notification when applying an email to a request {PM00175657}Bulletins from "retired" or "pipeline" services are displayed in the customer portal {PM00175642}IC - Initial set of assets does not always display correctly on asset form {PM00175606}Error when updating asset type image {PM00175578}IC - 'User ID' is not available for selection as an 'additional display field' on customer and co-worker forms {PM00175551}IC - 'My Organisations' filter on asset form does not work if customer belongs to more than 1 company {PM00175549}The translation for the app string 'user.view.asset.combo.h_booking.notAvailable' is not reflected in the assets page {PM00175477}

Hello everyone, The latest update of ITOM Packages (83) has been released to live. The change log for this update is as follows: Change ITOM Automations for Active Directory User Management. Updated Create operation to create user object directly into Path argument, rather than in the default for the directory and subsequently move.

Hello everyone, The latest update of Hornbill Mobile Catalog (198) has been released to live. The change log for this update is as follows: Change internal update to change depreacted API call in BPM HUD

Hello everyone, The latest update of Hornbill Core UI (1829) has been released to live. The change log for this update is as follows: New With this release we added a new tab in the user info view (next to workspaces tab) inside the configuration section, for the admin to view, re-assign or delete any given user Scheduled Jobs (Platform build 3708 required)Add option to open URLs embedded within a popup to the custom buttonChange Employee Portal Configuration - Removed the option to turn ON/OFF the old Service PortalFix Employee Portal - Revert Page shows even when is not possible to revertEmployee Portal - Designing Page - Drag and Drop widget to top position sometimes duplicates itAdmin - Workflow - BPM Editor: Variable picker cancel button not clickable sometimesInteligent Capture - Custom Form - Date - wrong calculation of allowed working days when using min/max days and calendarThis release fixes the ordering of the scheduled report logsAdmin - Workflow - BPM Editor: Cloud Automation node showing blank set values as undefined and when first creating node set non mandatory input params to ignore if they have no default valueActivity Templates - update button stop workingWhen commenting always set the visibility to match the posts

Hello everyone, The latest update of Service Portal (39) has been released to live. The change log for this update is as follows: Change Removed the usage of flags for individual redirecting to the Employee Portal

Hello everyone, The latest update of Hornbill Customer Manager (335) has been released to live. The change log for this update is as follows: Fix Contract View - Style issues in list of items

Hello everyone, The latest update of Board Manager (306) has been released to live. The change log for this update is as follows: New Add custom button to the card viewAdd custom button to the board viewFix When previewing a card the activitystream tab is not always selected

Hello everyone, The latest update of ITOM Packages (80) has been released to live. The change log for this update is as follows: New ITOM Automations for RedHat Ansible. A collection of operations to manage Hosts, Host Groups, Inventory/Host files and Playbooks. See the Hornbill Wiki for more information.

Hello everyone, The latest update of iBridge Content Pack (431) has been released to live. The change log for this update is as follows: New Cloud Automations for Atlassian OpsGenie. New operations to Get and Close alerts in OpsGenie.Change Cloud Automations for Atlassian OpsGenie. Updated the Create operation to return the created Alert alias back, so that further automations can be triggered for created alerts. If no alias is provided, then one will be automatically generated and returned.

Hello everyone, The latest update of Hornbill Core UI (1810) has been released to live. The change log for this update is as follows: Change Employee Portal - Design Page - Moved Save/Cancel buttons from the bottom to the top when designing the widgets locationFix Intelligent Capture - Custom forms - multiline text box missing scroll bar when user enter more contentEmployee Portal - Service View - Bulletin sometimes shows from other services associated to the userEmployee Portal - When a new page is created, some parts of teh UI does not know it was created and asks to create the page again. Also the create page takes you through the form avoiding an extra click.Employee Portal - Services Widget Config - Buttons overlap when editing the page and widget at the same timeActivities - Calendar view - day view not showing events

Hello everyone, The latest update of Hornbill Core UI (1807) has been released to live. The change log for this update is as follows: Change Admin - Platform Conf - Data - Simple Lists: When editing simple list items the data is auto saved by default on change.Fix Intelligent Capture - Date input - setting calendar with date range was limited to 1 year forward/backwardAdmin - Plaform Conf - Data - Imports: Json config file upload option causes processing errorAdmin - Platform Conf - User Accounts: Copy roles dialog from user to user not hiding target user from user list.conversations emoji panel images not loading

Hello everyone, The latest update of ITOM (66) has been released to live. The change log for this update is as follows: Fix This release will fix the ITOM User Role and add the necessary Scheduling privileges

Hello everyone, The latest update of Hornbill Core UI (1805) has been released to live. The change log for this update is as follows: New Inteligent Capture - Designer - new CANCEL nodeChange Admin - Platform Conf - Customize: Minor ui.layout changes to customer portal setup viewAdmin - Platform Conf - Imports: Add some new security options to LDAP import configAdmin - Platform Conf - Customer Portal: Rollback "Allow contacts to select their organization" option as requires never server build.Fix Admin - Platform Conf - Sites: Upload button not loading correct view.Admin - Workflow - Inteliigent Capture - Editor: Publishing propertysheet table data does not wrap if too big so cannot see buttons.Scheduled Job - Unable to save activity with scheduled jobdisplay issue when switching from dark to light theme before refreshingAdmin - Adv Analytics - Dashboard: Resizing browser does not resize svg chartsAdmin - BPM - Editor: Put in init handler to check for dbl node group links

Hello everyone, The latest update of ESP (3707) has been released to live. The change log for this update is as follows: Fix Disabled direct login also disables SSO loginThe wantKeyLog parameter for admin::keysafeGetKey was not processed correctly.

Hello everyone, The latest update of Hornbill Core (196) has been released to live. The change log for this update is as follows: Change Backend changes - FAQ preparation for future improvements

Hello everyone, The latest update of Supplier Manager (257) has been released to live. The change log for this update is as follows: Fix Display issue with supplier ratings

Hello everyone, The latest update of ITOM (65) has been released to live. The change log for this update is as follows: Fix With this release we fixed a bug preventing to download a custom package files

Hello everyone, The latest update of Project Manager (427) has been released to live. The change log for this update is as follows: Change Update Intelligent Capture to version 2

Hello everyone, The latest update of Document Manager (520) has been released to live. The change log for this update is as follows: New Add a role to allow direct access to documents (via shared links) but without the ability to view the document listFix Completing a Review Task not updating the the document review date

Hello everyone, The latest update of Service Manager (2789) has been released to live. The change log for this update is as follows: Change Asset audit history performance improvements {CH00165714}Fix Multi word search not returning Faqs in Employee Portal {PM00175441}Request Resolution target status is incorrectly displayed on request when target is paused on resolution and the original target time is passed {PM00175427}IC assignment form retains analyst name from previous capture {PM00175368}Custom Report: 'Load Criteria from View' drop down is empty when views are configured {PM00175355}Pagination not working in intelligent capture forms {PM00175335}

Hello everyone, The latest update of ITOM (64) has been released to live. The change log for this update is as follows: Fix This release fixes a bug in the breadcrumb functionality when opening a job from the job list within a schedule job. Now is possible to go back to the schedule job by clicking in the breadcrumb.

Hello everyone, The latest update of ESP (3706) has been released to live. The change log for this update is as follows: Change Performance improvements to the workflow baseline operation