Harry Hornbill

Hello everyone, The latest update of Services Translation Utility (v2.0.2) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Fixed GitHub Dependabot security alerts patched

Hello everyone, The latest update of Services Translation Utility (v2.0.1) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Fixes Removed requirement to provide src/dst arguments when requesting languages supported by the Hornbill instance Handled panic when an incorrect instance ID was provided during initial authentication details collection Changes Improved log output

Hello everyone, The latest update of Timesheet Manager (221) has been released to live. The change log for this update is as follows: Fix Issue with timesheet category access caused by custom roles with non alpha numeric characters

Hello everyone, The latest update of Services Translation (v2.0.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Features Removed the requirement for plain-text API Key and Instance ID being provided in the command line arguments for each run of the tool - they are now encrypted client-side Added self-update feature, so this utility will self-update if a newer minor or patch version release is found on GitHub New command-line argument (-creds=true) to check that the API Key has been entered correctly Changes Closed-source the tool, marked existing repo as private, added auto-publish to a new public repo: hornbill/services-translation Removed support for macOS and Linux as we now use Windows cryptographic APIs to encrypt and decrypt the authentication details Added code-signing to the build process Added GitHub workflow actions for posting release notes to the Hornbill community forums and internal workspace Improved logging output Fixes Fixed issue with records not being translated when datetime values are not returned for Service or Service Component records Fixed issue with tool returning iscurrentuserownerordelegate type error

Hello everyone, The latest update of ESP (3778) has been released to live. The change log for this update is as follows: Change Added new option to allow SSO profile to be set such that it will force a re-authenticate each time the user logs into Hornbill

Hello everyone, The latest update of Service Manager (2910) has been released to live. The change log for this update is as follows: Fix Customer Requests against a retired service are not displayed on customer portal {PM00177943}Request List on retired service not applying service filter {PM00178123}Do not attempt to listen to timeline for posts being edited if timeline id not foundMailbox selection not available on create service form {PM00178049}Hide Knowledge Base selector when publishing a request

Hello everyone, The latest update of Hornbill Core UI (1957) has been released to live. The change log for this update is as follows: Change Admin - BPM Editor: Added support for loading alternative method for deprecated cloud automation methodsAdmin - Platform Config - Users: Added last used date to Api keys tab listAdmin - Platform Config - Integration - Api Keys: Added last used date to Api keys listFix alignment of login screen on mobile devicespasscode login not automatically redirecting into frameworkAdmin - Platform Conf - User Info: Cannot see role options in Assign role popup when in dark mode

Hello everyone, The latest update of ESP (3777) has been released to live. The change log for this update is as follows: New Added data::entityMailTemplateGroupRename to help manage email templatesChange Entity email template related changes to support grouping/organizing of templatesThe entity email template save and delete operations now requires newly added system rightC (Configuration->manageEntityEmailTemplates)Fix Generated passwords for auto-provisioned accounts do not comply with password policiesWhen SSO fails, the error message was not being correctly reported within the UI, but was instead redirecting to a plain text page which looked broken.

Hello everyone, The latest update of Contact Import (v2.0.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Features Removed the requirement for plain-text API Key and Instance ID being stored in the configuration - they are now encrypted client-side Removed the requirement for plain-text database authentication details being stored in the configuration - they are now stored in, and retrieved from, KeySafe Added self-update feature, so this utility will self-update if a newer minor or patch version release is found on GitHub New command-line argument (-creds=true) to check that the API Key has been entered correctly Changes Closed-source the tool, marked existing repo as private, added auto-publish to a new public repo: hornbill/contact-import Removed support for macOS and Linux as we now use Windows cryptographic APIs to encrypt and decrypt the authentication details Improved logging output Added code-signing to the build process Added GitHub workflow actions for posting release notes to the Hornbill community forums and internal workspace

Hello everyone, The latest update of User Import - Google (v2.0.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Features Removed the requirement for plain-text API Key and Instance ID being presented in the command line arguments - they are now encrypted client-side New command-line argument (-creds=true) to check that that API Key has been entered correctly Changes Closed-source the tool, marked existing repo as private, added auto-publish to a new public repo: hornbill/user-import-google Removed support for macOS and Linux as we now use Windows cryptographic APIs to encrypt and decrypt the authentication details Improved logging output Added code-signing to build process Added GitHub workflow actions for posting release notes to the Hornbill community forums and internal workspace

Hello everyone, The latest update of User Import - Azure (v4.1.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Features New command-line argument (-creds=true) to check that that API Key has been entered correctly Changes Removed requirement to store Keysafe Key ID in the encrypted content, can now provide this in the conf.json file as per the example contained within the release zip. For v4.0.0 backward compatibility, if no KeysafeKeyID value is found in the conf.json, then it will fall back to the one in the import.cfg encrypted file Improved logging output Updated GitHub workflow actions for posting release notes to the Hornbill community forums and internal workspace

Hello everyone, The latest update of Asset Import (v4.1.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Features New command-line argument (-creds=true) to check that that API Key has been entered correctly Changes Improved logging output Updated GitHub workflow actions for posting release notes to the Hornbill community forums and internal workspace

Hello everyone, The latest update of Hornbill Core UI (1954) has been released to live. The change log for this update is as follows: New Admin - Platform Conf - Monitor - Security Audit: Add ip info popup to show geo locationAdmin - Platform Conf - Integration: Added new Global api keys viewAdmin - Platform Conf - Monitor: Add Logon History view so admin can view and search account login events. (requires core app 257)Admin - Platform Conf - User Offboarding: Added support for apps to delete or reassign app specific recordsEmployee Portal - Customize - Added option to add a link to the Header LogoAdmin - Personal Settings: Added new navigation section "security" for password/devices as well as "Login History" (which requires core app 257)Change Login page is presented on same url as main application with no redirect neededAdmin - Platform Conf -Data - LDAP Import: Add controllable "Security Action"Fix Admin - Monitor - Security Audit: Handle events with no assocaited ip address.Custom buttons - can't remove icon from button after adding oneTask scheduler popup - was possible to pickup yesterday as next event date.Admin - Platform Conf - Scheduling: global schedule list can only be shown to admin user.Admin - Reporting - Reports: Schedule From email add support for classic auth domain setups that have no email address.YouTube footer and login link was using a an old path "/user".General: About popup not showing server build dateAdmin - API Keys: Cannot update api rule to have blank rulesAdmin: Global search [more] link not triggering more results properlyActivity popup - BPM custom fields - Working calendar disables wrong week daysAdmin - Platform Conf - User Offboarding: Fixed an issue calling the app-specific apis for record deletions or re-assigningAdmin - Adv Analytics - Widgets: Editor layout broken in last release.Admin - Personal Settings: Regional info not saving correctly.Admin - Platform Conf - Accounts - Roles: hide create / dete role btns if dont have rightsAdmin - Reporting - Reports: Schedule delivery from address only gets saved when setting up new schedule.

Hello everyone, The latest update of ESP (3771) has been released to live. The change log for this update is as follows: Change Extended Auto Responder operations to include optional input params (ccAddress, ccDomain, sourceMessageId, sourceInReplyTo and sourceReferences)Revised the output of utility::ipgeo to a more structured formatFix Failed to run scheduled job(s) associated to user, if direct login for that specific user was disabled

Hello everyone, The latest update of iBridge Content Pack (536) has been released to live. The change log for this update is as follows: New Cloud Automations for Azure AI. New operations for perform automated text translations and profanity filtering using the Azure Cognitive AI translation service. See the Hornbill Wiki for more information.

Hello everyone, The latest update of User Import - LDAP (v4.2.6) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Changes Minor GitHub workflow action changes for publishing release notes

Hello everyone, The latest update of User Import - LDAP (v4.2.3) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Features Added obfuscated (first and last 3 chars, with the rest replaced by * characters) API key output to the terminal when saving during the first run New command-line argument (-creds=true) to check that that API Key has been entered correctly Changes Added code-signing to build process Improved logging output

Hello everyone, The latest update of Hornbill Core (269) has been released to live. The change log for this update is as follows: New Added fc to get session users login history (last 1000 logins)Change Added translation string for "Logo Link"

Hello everyone, The latest update of Service Manager (2907) has been released to live. The change log for this update is as follows: New Added a new search filter to Service Level Agreements View {CH00177394} Support for "Search co-workers by group" in custom IC forms {CH00177049} Ability to disable domain filtering on domain page for request list widget Change Enhance the BPM operation Update Software assets - Additional properties by adding the property 'Version' {CH00170033} Fix When changing the service connections for a service via the UI, new records are being created in the database. {PM00177672} Required closure category not always enforced when resolving requests {PM00177400} Data Processing Record and System asset classes unable to work with asset import utility Service Form - Request Configuration - On Customer Response and On Auto Off-hold values not showing selected values {PM00177303} Active requests show an invalid/incorrect date within the customer selection form when raising a request {PM00177259} SLM Escalation Email fails to send if a subject has not been set despite having an email template with a subject specified {PM00176857} Summary and description set in custom IC form are not used when raising a linked request {PM00177018} requests linked to an asset should not show as unlinked and they should not be able to link again to it Email notifications should be sent from the mailbox selected in the request's service {PM00177121}

Hello everyone, The latest update of iBridge Content Pack (534) has been released to live. The change log for this update is as follows: New Cloud Automations for MHR iTrent. Automate the running of Data Conversions against your iTrent data from Hornbill workflows. See the Hornbill Wiki for more information. Cloud Automaitons for Dell Warranties. Automate the retrieval of Dell hardware warranty information from Hornbill workflows. See the Hornbill Wiki for more information. Cloud Automations for Google Chat. Automate the management of Spaces and Messages in Google Chat from Hornbill workflows. See the Hornbill Wiki for more information. Fix Cloud Automations for Power Automate (MS Flow). Improved handling when no value if passed to a key-value pair.

Hello everyone, The latest update of ESP (3769) has been released to live. The change log for this update is as follows: New Added support for TOTP two-factor authentication for guest loginsAdded methods to support TOTP for Microsoft and Google authenticator apps.API Keys now support rules that can restrict key use by IP AddressAdded utility operation to return the IP address the Hornbill service is seeing for our API callsAdded utility::geoip to get geo location information from an IP addressIts now possible to create a user account without specifying a direct login password. In this case, the account will not be able to be directly logged intoYou can now specify an expression to dynamically control when a webhook is triggered.A new WebHook option has been added, which allows you to use JSON native datatype values in the webhook record payloadThere is a new WebHook option that allows you to include unmodified record fields in webhook payloadChange The operation admin::userApiKeyGet has been extended to allow getting keys for all usersFix System was not correctly identifying the caller IP for SAML/SSO authorization requestsFixed problem with API expired state not being changed after updating expiry dateadmin::keysafeGetTypeInfo is defined as taking multiple typeId parametersBPM access control did not correctly filter the workflow list when access was granted to specified Role or Group

Hello everyone, The latest update of iBridge Content Pack (509) has been released to live. The change log for this update is as follows: Fix Microsoft/Azure/DevOps/Work Items Get Request has been updated

Hello everyone, The latest update of Board Manager (340) has been released to live. The change log for this update is as follows: Change When adding a card to a board from a post, the lane selector is a drop downFix Card update BPM node fails when BPM is initiated by a guest

Hello everyone, The latest update of Supplier Manager (269) has been released to live. The change log for this update is as follows: Change Supplier Tags moved from the left hand menu to the admin viewFix Design button not shown on supplier contract form

Hello everyone, The latest update of Hornbill Core (256) has been released to live. The change log for this update is as follows: New Added flag to disable and hide user images. Application Setting: app.view.core.disableUserImagesChange Sites - Rename "Sites" to "Office Locations"Added strings to US EnglishEmployee Portal -Admin - String - Rename option "Text Stripe Background Color" to "Menu Bar Background Color"