bug? assetsCreateSoftware not populating Version

[Martyn Houghton]

We are creating a Software Asset via the BPM Node assetsCreateSoftware node, but the Version field even though we have tried passing it as a hard code string and as a string variable will not populate the asset.  The string values match the version string populated in the Asset Management module for the Vendor and Product combination.

The node succeeds in creating the asset but the version value us not populatated.

Cheers

MArtyn

 

 

 

 

[ArmandoDM]

Good morning @Martyn Houghton

the version as 'Variable' requires the Version ID (as read from the table h_itsm_product_versions) instead of the name.
Or you can change the version  to 'Manual' and select 11.1 from the list.

Regards

Armando

 

[Martyn Houghton]

@ArmandoDM

Thanks for the clarification. Will the node help text be updated to reflect this now?

As we are using this in a BPM and the version information is variable, the manual option is not applicable.

Therefore I suspect we will be raising an enhancement to have a 'data provider' option for retrieving a list of versions for a selected Vendor/Product combination to get the raw Version ID and the display h_version text value to capture the information for the workflow.

Cheers

Martyn

[ArmandoDM]

 @Martyn Houghton

Yes, I will ask to update the help text to reflect this.

About the enhancement, if you raise it then the relevant team will make a decision and schedule according to priorities.

Thank you

Armando