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Knowledge Management - Feature Request


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When reviewing the roadmap details for the Knowledge Management features coming soon I thought it would be a good feature to be able to plug-in an iBridge connector to a ChatGPT account as a source for creating knowledge articles. We have been playing with ChatGPT for our knowledge base in preparation for the new features and found it a great time saver. Instead of spending time creating the articles we save about 90% of the overal time and instead just validate the information and ensure its applicable for our local environment. 

I am sure other customers would find this useful. You can simply cut and paste which is easy enough on a laptop etc but for anyone creating on the go on a tablet when with an end user etc it would be useful to plug-in ChatGPT or other useful resources. 

 

 

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