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Selecting more than one asset class for a filter on asset picker


Smurfy
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Hi

Is it possible to make an amendment so in an asset picker on a PCF you can select more than one asset class to filter on?
 

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As a follow up - while I have been playing.
I noticed the customer poral doesn't apply any filter. So it I set it to computer system in the class it still shows everything in the All tab.
If I go on the analyst view (I think you call that the employee portal) it does filter it. Is that a fault?

I still would like to select multiple assets or types though as per my initial request for future dev.

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  • 3 weeks later...
On 3/24/2022 at 4:46 PM, Smurfy said:

As a follow up - while I have been playing.
I noticed the customer poral doesn't apply any filter. So it I set it to computer system in the class it still shows everything in the All tab.
If I go on the analyst view (I think you call that the employee portal) it does filter it. Is that a fault?

I still would like to select multiple assets or types though as per my initial request for future dev.

Hi there.

would someone at Hornbill be able to advise?

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  • 1 month later...

Hi Hornbill team 
Have you had any thoughts on if this is possible?

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On 3/24/2022 at 1:53 PM, Smurfy said:

Is it possible to make an amendment so in an asset picker on a PCF you can select more than one asset class to filter on?

I'm not aware of any plans to make changes here, although you could have a form with a Computer System filter followed by one with a Mobile Device filter followed by one for Printer, or even use branching to only select the relevant one(s)

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Thanks for coming back to me Steve.

So we have one form asking the user to search and select their asset. Or CMDB is not the most up-to-date so sometimes they have to go to "all assets" Its there where I only want to show 3 Classes.
They would only ever have a laptop, mobile device or printer. Everything else is infrastructure and not relevant to a user so they would have no need to display them and cause confusion.

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