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We have a suspending process that I can't fix


Jeremy
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So we have our change process that I have now seen this for the second time this week... where the BPM stops at a node. This has not happened before:

image.png.94952796e36d8b85a5e75e8ce3b02b4e.png

In the change request, the task has been completed but it won't move on. In the instance log it says this:

image.thumb.png.3bd0f2928bc0238352b0d85573a54dc2.png

There is only one error in red but I have no idea what this means. If anyone can shed some light that would be great.

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@Jeremy you can but you need to be familiar with all the APIs behind the scene and you build a tool to invoke specific APIs with specific params. Even so, given the nature of the fix I would never advise a customer to perform it themselves and leave this to HB staff.

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