Jump to content

Retain Hyperlinks for Solutions in Resolultion


AlexOnTheHill
 Share

Recommended Posts

When using FAQs and accept them as the solution it does not populate the timeline or add the any links within the FAQs to the resolution.

I understand that the resolution is plain text, is there any way to change the type of text in a resolution to allow the link to be included?

Many thanks

 

Link to comment
Share on other sites

Hi Alex,

Thanks for your post.  

We do have an existing change in our backlog to do just this and other options for resolution.  I'll add you and this post to the change so that you can be informed when this is being worked on.  Currently it isn't scheduled, but we regularly review our backlog.

Regards,

James

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...