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Shared Mailbox - Raise New Request - initial timeline entry to include To and CC addresses

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Linked to earlier post for Auto Responder to include To and CC addresses  in the timeline entry when new request is logged, this is an enhancement request for the same functionality when raising a new request via the Shared Mailbox - Raise New Request option.

Currently this option does not include the details, but when logged by the Auto Responder it does. Example screenshot below.






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