Alisha Posted October 15, 2019 Share Posted October 15, 2019 Hello, We'd like to start using the slideshow/wallboard feature and I was wondering if we can assign a role to a basic user so they view it? We'd rather not use our own user logins for security reasons. Many thanks, Alisha Link to comment Share on other sites More sharing options...
Steve Giller Posted October 17, 2019 Share Posted October 17, 2019 Hi @Alisha Can you give us an idea of what you're wanting to achieve? Wallboard displays are designed for just that - displaying on a wallboard, which we wouldn't expect a Basic User to be logging in to. Link to comment Share on other sites More sharing options...
Alisha Posted October 17, 2019 Author Share Posted October 17, 2019 Hi @Steve Giller, We'd like a slideshow displayed in the Service Desk without all the behind the scenes admin functions. Would it be possible to have a link to the slideshow on this page (below)? Many thanks, Alisha Link to comment Share on other sites More sharing options...
Alisha Posted October 28, 2019 Author Share Posted October 28, 2019 Hi @Steve Giller @James Ainsworth @Bob Dickinson, Is there a timeout on the slideshow? We are using the link: https://admin.hornbill.com/instancename/app/com.hornbill.servicemanager/analytics/slideshows/3/play/ We are receiving the below error every so often but we are only using it on one screen and not sharing it with multiple computers. Many thanks, Alisha Link to comment Share on other sites More sharing options...
Alisha Posted December 6, 2019 Author Share Posted December 6, 2019 Hi @Steve Giller, We have a workaround for the slideshow timing out. However, I was wondering if it would be possible to have a link/icon to dashboards/slideshows within the menu as shown above please? Many thanks, Alisha Link to comment Share on other sites More sharing options...
Carl Tovey Posted December 10, 2019 Share Posted December 10, 2019 Why can't there just be a default login ID that can only show the dashboards and slideshows? Link to comment Share on other sites More sharing options...
Gareth Cantrell Posted September 19, 2023 Share Posted September 19, 2023 This would've been handy for a use-case we currently have. We have a requirement to display some counters to all users and having a slideshow which can be embedded in the portal in an External Frame would've been a nice simple solution, however Basic Users just get a big Harry Hornbill page not found error in the widget Link to comment Share on other sites More sharing options...
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