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0 NeutralAbout Carl Tovey
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Why can't there just be a default login ID that can only show the dashboards and slideshows?
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Feature Request - On Hold Date/Time Picker Enhancement
Carl Tovey replied to Will J Douglas's topic in Service Manager
+1 Also the date time picker when putting something on hold seems to differ from the one used in a PC. Both should be the same -
Impact & Probability for problem tickets
Carl Tovey replied to mikehibbert's topic in Service Manager
+1 on being able to multiply -
+1 from us
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View Email option gives Oops! You do not have access to this email.
Carl Tovey replied to AndyHill's topic in Service Manager
There's a setting to move the email to a specific folder after raising the request:- 6 replies
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- service requests
- incidents
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(and 4 more)
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Hi Despite being able to show Department on the request list, it is missing from the advanced filter. Kind regards, Carl
- 3 replies
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- department
- request list
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(and 1 more)
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Missed that, thanks Bob
- 2 replies
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- date picker
- report
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(and 1 more)
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Add members to a request - anyway to add a whole team?
Carl Tovey replied to Adrian Simpkins's topic in Service Manager
+1 -
View Email option gives Oops! You do not have access to this email.
Carl Tovey replied to AndyHill's topic in Service Manager
The only time I see this is if another user (or process) has deleted the email. The browser doesn't always seem to refresh the email list properly....- 6 replies
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- service requests
- incidents
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Hi I'm trying to use a range of dates collected from one condition (date logged) in a second condition (date resolved). I've given the variable a reference, but I can't use it in the other contion The end result is that I'm trying to write a report that is: grouped by day, cases opened, and cases resolved, within a range of dates. Shown on a bar chart. (Case turnover) Is this possible please?
- 2 replies
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- date picker
- report
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(and 1 more)
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Hi We have raised a "known issue" request. When someone raises a new ticket in the employee portal with the keyworrds from the issue, the notification is shown, but no cases. Please help
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Carl Tovey changed their profile photo
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+1