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Carl Tovey

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About Carl Tovey

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  1. Carl Tovey
    Why can't there just be a default login ID that can only show the dashboards and slideshows?
  2. Carl Tovey
    +1 Also the date time picker when putting something on hold seems to differ from the one used in a PC. Both should be the same
  3. Carl Tovey
    +1 on being able to multiply
  4. Carl Tovey
    +1 from us
  5. Carl Tovey
    There's a setting to move the email to a specific folder after raising the request:
  6. Carl Tovey
    Hi Despite being able to show Department on the request list, it is missing from the advanced filter. Kind regards, Carl
  7. Carl Tovey
    Missed that, thanks Bob
  8. Carl Tovey
    +1
  9. Carl Tovey
    The only time I see this is if another user (or process) has deleted the email. The browser doesn't always seem to refresh the email list properly....
  10. Carl Tovey
    Hi I'm trying to use a range of dates collected from one condition (date logged) in a second condition (date resolved). I've given the variable a reference, but I can't use it in the other contion The end result is that I'm trying to write a report that is: grouped by day, cases opened, and cases resolved, within a range of dates. Shown on a bar chart. (Case turnover) Is this possible please?
  11. Carl Tovey
    Hi We have raised a "known issue" request. When someone raises a new ticket in the employee portal with the keyworrds from the issue, the notification is shown, but no cases. Please help
  12. Carl Tovey
    Carl Tovey changed their profile photo
  13. Carl Tovey
    +1
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