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Field Mapping - Additional fields


Martyn Houghton
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The currently supported Field Mapping's listed on the Wiki (https://wiki.hornbill.com/index.php/Mapping_Fields_from_Customised_Forms) are quite focused on the change and release request types. It would be really useful to have the following additions for the other request types.

Generic/Incident

  • Source
  • Site
  • Priority
  • Resolution 
  • External Ref No
  • Logging Category
  • Resolution Category

Problem

  • Workaround Description
  • Portal Description

Known Error

  • Root Cause
  • Workaround
  • Portal Description

 

Cheers

Martyn

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