m.vandun
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Everything posted by m.vandun
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The workaround works like a charm.
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I'm having the same issues.
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+1
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Ok, thanks for the update.
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@alextumber Any updates on this?
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+1
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@Gerry I see the message but cannot make head nor tails of this. Can you please assist?
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Hi, We received the following error in our mailbox. We have detected an error during the message decoding process for the attached inbound mail message. This could be due to the MIME decoding problem in Hornbill's software, a corrupt message from the message originator or a general communications problem. You will find the original raw RFC822 formatted message as well as other useful files attached to this message in order to help you identify the message originator and aid in debugging the problem. Please ask the originator of the message to send it to you again. If the problem persists and you are happy that this message or its attachments do not contain confidential personal or commercial information, please contact Hornbill support or your Hornbill partner if you have a valid support contract or post the problem on Hornbill's community support forum (https://forums.hornbill.com/) in order that we can investigate this problem further.Thank You.Hornbill Development TeamMessage tracking ID: imap4-Service-5124976bc9a19c77The error encountered was:Failed to add message to the inbound queue. Operation[mail::addMessageToQueue] The element <body> was not expected at location '/methodCall/params/body' Any idea what this could be? Kind regards, Mark
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Hi Alex, I found these, are these related to the project update? 29514910:40:22 17-11-2017errorscripts25056nodeName: Task: TaskUpdate; nodeId: 246dc9dc-be25-43b7-a041-c3d14829d668; "EspMethodCall:invoke: Operation[task:taskUpdate2] You are not the owner of this task, you can not change the ownership" 29514810:40:22 17-11-2017errorcomms25056Operation[task:taskUpdate2] You are not the owner of this task, you can not change the ownership 29514710:40:22 17-11-2017errorcomms25056Operation[task:taskUpdate2] You are not the owner of this task, you can not change the ownership 29514610:40:22 17-11-2017errorperf25056task:taskUpdate2() Operation Invocation results: failure (389046272 B, 90 ms, -16 kB, 0 ms, 0 kB) We also have this issue when task owner is trying to update. Unfortunately the person is not in the office at this moment so I cannot verify.
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Hi Alex, Where in the log (and which one) should I be able and find more info. Can't seem to find anything. Mark
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@alextumber Did you have time to look at this issue we're having? Kind Regards, Mark
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@Victor Apologies, I've mistaken these requests with another ones where an activity was supposed to be created. This is not a problem.
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@Gerry Apologies, activities are not being created from BPM. No errors are being shown.
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We're experiencing problems where activities are not being created. Kind regards, Mark
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@Victor We're experiencing problems as well, where activities are not being created and the auto focus is not working. Kind Regards, -
Hi @alextumber Any idea what this could be? Kind regards, Mark
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Hi, We have a project active where our agents have tasks assigned. When changing the progress we get the following message. Tried changing the rights of the user Project manager and Project administrator but still get the same message. Also I've noticed the task is set on assigned, the agent does not have any options to activate the task. Kind Regards,
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@alextumber Added the user rights and i'm now able to link the documents.
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@alextumber In this case it is my user. I have the following rights related to MyLibrary: MyLibrary Manager MyLibrary Portal
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@alextumber When trying to add a document, which has been added to my library, I get the following error. Any idea what this could be?
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@alextumber The days set, is this working days or normal days?
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Sorry, found the solution already. I did not have the project administrator rights. Added these and I was able to create the template.
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Hi, Just updates to the latest version. When trying to create a template I get an error.
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That is a good alternative and definitely an option when the form is no option. The problem is that we have to attach some kind of reference on the device so we don't lose track of the device itself. When this is done by the customer it would save a step for our agents.
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Hi, Is it possible to add an attachment to an automated node in the BPM? Or to add the document via the mail template. We have a default form a customer must fill in and include in a faulty device when they return it to us. This so we know from which customer the package is. Regards,
