Harry Hornbill

Hello Everyone The latest build of Hornbill Document Manager (431) has been released to live. Change Log for this release are as follows:

Hello Everyone The latest build of Hornbill Live Chat (106) has been released to live. Change Log for this release are as follows: Change Increase timeout of chat sessions from 1 hour to 24 hoursUpdated layout when searching live chat sessionsFix new chat notifications not displaying when older notifications have not been dismissed

Hello Everyone The latest build of Hornbill Customer Manager (298) has been released to live. Change Log for this release are as follows: Change (internal changes) Updated internal pathsFix When using /Organisation search in activitystream the wiki makrup breaks if the organisation name has an apostropheOrganisations List - Sometimes the "Last updated" and "Members List" could not be displayed.Improved description in application settings (word "template")

Hello Everyone The latest build of Hornbill iBridge Content Pack (186) has been released to live. Change Log for this release are as follows: New Cloud Automation Integrations for Roadmunk. Operations to manage Roadmunk Roadmaps and Ideas. See the Hornbill Wiki for more information.

Hello Everyone The latest build of Hornbill iBridge Content Pack (185) has been released to live. Change Log for this release are as follows: New Cloud Automation Integrations for Technology Forge - TF Cloud. Create, Update and retrieve information about Help Calls. See the Hornbill Wiki for more information.

Hello Everyone The latest build of Hornbill Service Manager (2022) has been released to live. Change Log for this release are as follows: Change Added the "Historic Updates" section when viewing a Request in the Employee Portal. - See more on the Employee Portal on the wiki https://wiki.hornbill.com/index.php/Employee_Portal Extended the Hornbill Automation tasks under 'Requests > Log Request' to provide an option to copy questions and answers from the original Request. - See more on the wiki https://wiki.hornbill.com/index.php/Service_Manager_Business_Process_Workflow The additional information shown in brackets when searching a co-worker in Progressive Capture can now be controlled via "app.core.userSearchTemplateProperty" application setting in the Hornbill Collaboration application. Enhanced the 'Asset details' form in Progressive Capture to filter on the selected site in the 'Select Site' form. - See more on the wiki https://wiki.hornbill.com/index.php/Progressive_Capture_Workflow Fix Custom Asset Type images are not displayed when searching in the 'Link Assets' action tab in a Request. {PM00164137} Visibility levels limited to those less than the default value on the on-hold form. {PM00164403} Notices are not removed when Requests are cleared down. {PM00164363} Archived organisations are returned when adding subscribers in the Service form. {PM00164238} Error when "Requests > Update Request > First Time Fix" Hornbill Automation is used in Customer Portal context. {PM00164176} Visibility selector defaults to "Customer" the first time "Apply Email to Request" pop-up is accessed. {PM00164156} Notification for a Request team assignment is not cleared. {PM00164132}

Hello Everyone The latest build of Hornbill Board Manager (164) has been released to live. Change Log for this release are as follows: Fix Error when adding images to cards

Hello Everyone The latest build of Hornbill iBridge Content Pack (184) has been released to live. Change Log for this release are as follows: New Cloud Automation Integrations for Jira and Jira Cloud. Operations to trigger Issue Transitions.

Hello Everyone The latest build of Hornbill Collaboration (46) has been released to live. Change Log for this release are as follows: New Hornbill Automations for Collaboration, String Utilities - Replace and Escape operations.Change SSO users will be presented with a screen before logging in giving them the option to choose to login via SSO or with username/passwordNew Style for Login screen for core UI and admin and option to configure the screenFix Organisations List - Filter - When filtering a Boolean (checkbox) option it won't match and results will come empty

Hello Everyone The latest build of Hornbill Admin Tool (1292) has been released to live. Change Log for this release are as follows: New app - workflow - bpm list: add ability to do popup search for references in bpm processes. Returns list of matched process.system -email - templates: add ability to search for bpm processes that may reference template.Change system - org structure - roles list: changed default trans for the role types listbox.system - org structure - roles list: add ability to filter by role priv level.apps - adv analytics - measures list: automatically add %% like search to filter listsystem - data - imports: add LDAP pre-import action type for Object SID ConversionITOM (Preview) - Job Scheduling: highlight next scheduled date/time in red if it is set in the past.app - workflow - bpm - editor: do not allow "outcome" branching from decision node if parent node is a via that has > 1 incoming connection.ITOM - Package editor: Change the xml view font size to 14pxFix system - org structure - user availability states: When disabling states, leaving view and going back to view it appears they are not disabled (but they are).sys - org structure - users: allow "guest" roles for "basic" usersapp - app subscriptions: fix add/delete user tooltip translation pointers.app - workflow - bpm - editor: do not show connection error when connecting a via to a decision node where the via has > 1 in connection.

Hello Everyone The latest build of Hornbill Core UI (1336) has been released to live. Change Log for this release are as follows: New Added password reset option when password is expiredChange Co-Workers List - Removed old functionality - Group By. Soon we'll add in the same area new filters.Co-Workers List - New Style - Also fixes the issue where is displaying a wrong availability for some users.Fix Availability Box - Sometimes it shows wrong text colour when the background is whiteDark Mode - User Profile view - wrong coloursContact Details - Information panel would appear multiple timesActivities - Activities view - Removing groups from activities filter if user has no rights to view themWhen a Harry Hornbill Nano Training is not being used it does not compile the code causing some of the code not to be rendered correctly.Employee Portal - My Team widget - Minimal Layout - Bulb icon was showing even when availability is At Work.Main Menu - When using a small screen and the number of items in the menu is too high it displays the menu off the screen and some items are hiddenUser Settings - Auto Backup option was displaying twice in some casesWorkspace View - After editing the Billboard the time is not updating, but the tooltip is.Activities - Calendar View - activity tooltip time info was wrong when user time zone was other than GMT

Hello Everyone The latest build of Hornbill ITOM Content Pack (28) has been released to live. Change Log for this release are as follows: New ITOM Content Pack - Windows Management package. New operations to manage Windows Firewall rules. See the Hornbill wiki for more information regarding the new operations.

Hello Everyone The latest build of Hornbill Collaboration (44) has been released to live. Change Log for this release are as follows: Change Added setting to allow for customisation of login formFix contact/getList - userSetting param was not being returned because it was not sending the app name in the session::getApplicationOptionRSS Parser flowcode was not open for Basic UsersEmployee Portal - Viewing an FAQ did not increase the views counterRSS Parser - Deals with 301 status code (Moved Permanently) - if it has a redirect URL it will be used instead without failing.

Hello Everyone The latest build of Hornbill ESP (3368) has been released to live. Change Log for this release are as follows: Change When creating or updating an SSO profile, it is now no longer possible to create a profile for the same SAML 2.0 entityId for the same SSO realm

Hello Everyone The latest build of Hornbill ITOM Content Pack (26) has been released to live. Change Log for this release are as follows: New ITOM Content Pack - Endpoint Configuration Manager package. A collection of automation tasks to manage Microsoft Endpoint Configuration Manager Devices, Scripts, Packages and Discoveries. See the Hornbill Wiki for more information.

Hello Everyone The latest build of Hornbill Service Manager (2017) has been released to live. Change Log for this release are as follows: New A Timesheet default category has been added for the Link Document Request Action. {CH00163380} On the Site form for Progressive capture new options have been added to hide site selection tabs. - See more on the wiki https://wiki.hornbill.com/index.php/Progressive_Capture_Workflow {CH00163445} Fix Business Process does not resume from wait for update if updated by a basic user in the Employee Portal. {PM00164168} Corrections to the visibility selector when updating Request's sub-status {PM00163555} The icon to indicate a shared snippet was appearing on the wrong snippet {PM00163682} Query Performance enhancements when loading the request list {PM00163559} Selecting All My Services option in the request list on service page displays requests raised against different services {PM00163844} Trying to open a historic update email attachment from a request will fail for non admin users {PM00163901} Timesheet Total time will now be updated when linking a document to a request {PM00162860} Auto assignment will only consider a user as available when their status is set to "Available" {PM00164033} Remove teams that no longer exist in the system from a Service's supporting teams {PM00163913} Do not display the service status message in employee portal when it is set to "No Status" {PM00163393}

Hello Everyone The latest build of Hornbill Admin Tool (1288) has been released to live. Change Log for this release are as follows: New apps - workflow - pcf - editor: add reposition nodes top left button like in bpm.Change system - org structure - users: show manager field on main user info tab. Added new custom fields tab.system - org data - users: on users workspace tab add label to assign buttonapps - workflow - bpm - editor: when change method in hornbill automation if new method has same named params as old method - keep the settings for any matching params.system - security - keysafe: in json schemas add support for htl_ui.defaultvalue for general use in form fields not just dates fieldsFix sys - org structure - users: js error loading user roles when using new api version.system - org structure - users: tabbing between details and about tab would lose any unsaved changes.system - org structure - users: when viewing basic user only allow role assignments marked with priv level "basic"apps - workflow - bpm - editor: variable picker, tooltip content overflows tooltip areasystem - org structure - user view: in organisation tab the display name of org is showing additional property valuesworkflow - bpm - editor: variable picker uses default node display name rather than current canvas language display.workflow - bpm - editor: nodes on canvas display names do not update when change language in propertysheetsworkflow - bpm - editor: next stage node, drop down list of stage names not showing current translated display names.

Hello Everyone The latest build of Hornbill ESP (3366) has been released to live. Change Log for this release are as follows: Change Availability status now has the ability to mandate a "returnTime" for any given status The operation admin::roleGetList has been extended to include an additional filter to restrict results by privLevel

Hello Everyone The latest build of Hornbill iBridge Content Pack (182) has been released to live. Change Log for this release are as follows: New Cloud Automation Integrations for UiPath. Operations to manage your UiPath Jobs and Users. See the Hornbill Wiki for more information. Cloud Automation Integrations for IBM Blueworks Live. Operations to manage your IBM Blueworks Live Users. See the Hornbill Wiki for more information.

Hello Everyone The latest build of Hornbill iBridge Content Pack (181) has been released to live. Change Log for this release are as follows: New Cloud Automation Integration for Discord. Execute a Discord webhook. Fix Hornbill Collaboration, Create a New Contact operation - fixed issue with creating new contact records

Hello Everyone The latest build of Hornbill Board Manager (163) has been released to live. Change Log for this release are as follows: Change if get card info BPM node doesn't return a card, prevent the a following remove card call to fail Fix Adding and moving cards in boardmanager show errors

Hello Everyone The latest build of Hornbill ESP (3364) has been released to live. Change Log for this release are as follows: Change The operation session:userProfileGetList no longer returns users that have the non-user-account attribute flagged as true. However, there is a new filter option to allow you to include these if you wish The operation session:userProfileGetList has been extended to support filtering by group membership/home group and activityStreamID

Hello Everyone The latest build of Hornbill Admin Tool (1285) has been released to live. Change Log for this release are as follows: New system - org structure - users: add checkbox on user view to hide the user from co-worker searches (requires server 3360) system - org structure - availability states: make available to live. Add page System > Manage Portals > Manage Login to allow for managing the login page Change system - org structure - users: in basic user view do not show availability options as no applicable. system - org structure - users: in basic user view do not allow user to be assigned to a org of type team. system - org structure - users: in basic user view only show details and organisations tabs. system - org structure - users: store user list filter settings in url params so when press back it reloads last filtered view system - org structure - availability states: allow admin to control the use of availability states feature (requires server 3361) apps - simplelists: allow apps to specify which simplelists are protected so customers cannot delete/modify them ITOM: use generic method to get data table lists for job scheduling, packages tables system - org structure - sites - view: when assigning users to site it search users that are linked to same company as the site if set (requires core app release 34). system - email - templates - editor: use BR when enter is pressed instead of P tags. Fix system - email - templates - editor: when swapping from html to source view and back again the default styling is lost. system - org structure - users: User Import - fix use of "site" column in user upload csv. App - Workflow - PCF - Editor: handle undefined var in goto condition

Hello Everyone The latest build of Hornbill Supplier Manager (157) has been released to live. Change Log for this release are as follows: Fix Supplier Contact details not updating unless custom field data is provided

Hello Everyone The latest build of Hornbill ESP (3359) has been released to live. Change Log for this release are as follows: Fix The admin::userProfileSet operation correctly invalidates and loads the default layout and modifier settings