Harry Hornbill

Hello Everyone The latest build of Hornbill ESP (3327) has been released to live. Change Log for this release are as follows: New ITOM - Added new automation::inventoryGetInfo and automation::inventoryList APIs There is a new Workflow node type called a 'via' which facilitates better layouts of workflow flow=lines. Their presence in a workflow does not change the workflow logic in anyway. ITOM - new inventoryInstalledSoftwareList API to get the installed software for a given inventory, plus filtering options Added new global event OnExternalApprovalComplete to allow applications to handle events as a result of a approval completion Added 'via' node in BPM to aid in better flow diagram layouts. ITOM - Added new automation::inventoryGetInfo and automation::inventoryList APIs Change Added support for 'via' node in BPM Added properties to hold information about the SSO profile meta data source URL SSO public certificates that have expired by more than 180 days are automatically removed from SSO profiles. SSO API's have been updated to support SSO certificate expiry information. Changes in service domain APIs to support re-ordering domains The bpm::workflowUserGetList operation is extended to support filter by entity. If entity is not specified, then all workflows are returned. The bpm::workflowUserGetList operation is extended to support filter by workflow type. If workflow type is not specified, then all workflows are returned. The auto responder routing rules will be parsed and validated at the time of configuring, if there are any parse errors then it will be rejected. Fix When editing a BPM workflow instance the UI metadata is no longer discarded.

Hello Everyone The latest build of Hornbill Core UI (1248) has been released to live. Change Log for this release are as follows: Change Email View - Delivery icon (envelope) - Changes to a more clear solid icon Fix Mailbox View - Added UI restrictions to folder operations (rename and delete)

Hello Everyone The latest build of Hornbill Admin Tool (1215) has been released to live. Change Log for this release are as follows: Fix workflow - bpm editor - Live instance editing: merge original process node positional data with live instance as it is not saved.

Hello Everyone The latest build of Hornbill Admin Tool (1214) has been released to live. Change Log for this release are as follows: Fix workflow - bpm editor: skip ui connection validation

Hello Everyone The latest build of Hornbill Admin Tool (1213) has been released to live. Change Log for this release are as follows: New Workflow - BPM - Editor: added connector joint node to help improve flow layout (requires server 3324 onwards) Change workflow - bpm - manage live instances: when saving live instance if validation fails user will be prompted to override validation and save anyway. Workflow - Bpm - Editor: revert UI parallel processing validation back to bare minimum. Will rely on server validation when saving & validating System - Security - SSO Profiles: add support for new certificate info (valid from/to) - requires server 3323 - Workflows - Bpm - Live Instance Editor: No longer need to merge original process with live one as api now returns full metadata when getting live instance. Apps - Advanced Analytics - Widgets: Set min auto font size for datalist / countlist to 12px Workflow - BPM - Manage Live Instances: remove cancelled processes from "All non-completed" filter. system - security - keysafe - editor: Change connect 2 error to specify when key.data property is empty. System - Email - Templates: Put in alternative error handler for copy template as webdav lib is not returning proper json response Fix Workflow - Bpm - Editor: Decision node label not refreshing when changed Workflow - BPM - Editor: parallel processing validator - fixed ce-50 connection check System - Manage Portals - Guest Accounts: Bulk setting of portal access only set last selected account.

Hello Everyone The latest build of Hornbill Admin Tool (1208) has been released to live. Change Log for this release are as follows: Change system - monitor - log files: change font to monospace system - monitor - log files: add filter by line number Fix Workflow - BPM - BPM Editor: Group connections failing to draw when using a render delay. system - monitor - log files: fix formatted logging of EspApiTransactions

Hello Everyone The latest build of Hornbill Admin Tool (1203) has been released to live. Change Log for this release are as follows: Fix Home - Service Catalogs - Domains: fixed issue with ordering domains (requires server 3313)

Hello Everyone The latest build of Hornbill Admin Tool (1202) has been released to live. Change Log for this release are as follows: Change ITOM - Runbooks - IT Automation Node: Now when selecting an inventory target, the list is no longer filter by sis target. ITOM - Job Scheduling - Automation Job: Now when selecting an inventory target, the list is no longer filter by sis target. System - Monitor - Log Files: Change layout of view for EspApiTransactions log file. ITOM - Site Integration Services: make service state switch fixed width to stop odd sizing issues. Home - Service Catalogs - Domains: list of domains can now be ordered (requires server 3313) System - Language - Translations: Translations search now does left and right wildcard search on key and translation Workflow - BPM - Editing Live Instances: Removed experimental flag. Feature is now generally available. ITOM - Scheduling Job - IT Automation Job: Now you can choose the sis target when using list. ITOM - Runbooks - IT Automation Node: Now you can choose what sis target when using a list of devices. Fix Workflows - Bpm - Bpm Editor: decision goto editor - new contains array operator showing old single value as many value items. ITOM - Job Queue - Job Creation - Discovery Job: When copying a ldap discovery job, ldap credentials weren't being copied. itom - package creator: when edit package, unsaved and then try to look at another version the ignore, save options not working correctly. Workflow - BPM Editor: IT Automation node now uses machine id and as such id was being displayed instead of name in propertysheet when first opening it. ITOM - Runbook - IT Automation Node: Fixed an issue were the target of an IT Automation node was failing.

Hello Everyone The latest build of Hornbill Core UI (1242) has been released to live. Change Log for this release are as follows: Fix Some dropdowns are not expanding (MS Edge Only)

Hello Everyone The latest build of Hornbill Core UI (1241) has been released to live. Change Log for this release are as follows: Change Employee Portal - My Team Widget - Added new configuration option to auto refresh the data wiki markup for emoticons are now converted to emojis instead and changed style of the Header Fix Employee Portal - Activities Widget not showing in some cases - https://community.hornbill.com/topic/18254-activities-not-showing/ The domain picker could sometimes show white text depending on how the portal's colours had been configured

Hello Everyone The latest build of Hornbill Core UI (1232) has been released to live. Change Log for this release are as follows: FIX: Emails with attachments associated from entities failing to send

Hello Everyone The latest build of Hornbill Admin Tool (1193) has been released to live. Change Log for this release are as follows: New Applications - Auto Tasks: New Tile under application "Auto Tasks" for those apps that support them. Workflow - BPM - Live instances: Add ability to view instance logging information Workflow - BPM - Live Instance Editor: Add support for viewing new bpm instance log information Change Workflow - BPM - Editor: Decision node custom expressions CONTAINS,STARTSWITH,ENDSWITH now support array of values Workflow - BPM - Editor: Decision node custom expression operators contains/startsWith/endsWith now support an array of values to test. Workflow - BPM - Editor: Decision node custom expressions now support IS IN and IS NOT IN Workflows - BPM - Editor: remove use of experimental.feature.bpm.allowcustomtaskfields flag and always enable custom fields in task propertysheet Workflow - BPM - BPM Editor: IT Automation node, show pacakge and operation information in a popup using [?] button. Workflow - BPM - BPM Editor: Swap out admin:userGetInfo for data:getUserList when getting assigner info for nodes. Workflow - BPM Editor: flowcode node by default will now set optional input params to Ignore. general: remove hard coded 'Hornbill Collaboration' from app list boxe selectors due to platform api change that now returns the core app as part of app list. ITOM - Job Queue - Job Creation: Now you can choose to target a sis group/server when targeting a job to a list. If leave blank will use the sis that discovered the device. System - Data - Omport Configs: add support for LDAPDateToDateTime to Pre Import Actions. System - Org Data - Users: Indicate inactive users with amber circle. So can diff between offline and inactive. ITOM - Job Queue - Job Creation: Now you can target an inventory using your sis of your choice. ITOM - Inventory Viewer: Changed action buttons (add - remove - delete - set as managed - etc) to icons instead of action dropdown to follow overall ITOM design ITOM - Scheduled Job: Now if a scheduled job was disabled the 'schedule for' date will be strike through if in future or N/A if in past ITOM - Package Creator: When creating a new folder make input prompt mandatory. General Change: Removed use of php to get webdav files. Impacts most areas of admin (bpm, pcf, dbdirect, reporting, logfiles) ITOM - Package Creator: When creating a new file make input prompt mandatory. Fix Workflow - BPM Process List: List was showing AutoTask process, which now has own tile. Workflow - BPM Editor: Add Additional sanity checks when editing decision gotos and swapping the type of outcome. Workflow - BPM/PCF Editor: Add additional validation to remove duplicate decision node exits - with console logging. Workflow - BPM Editor: Task outcome editor - make button preview size/text overflow behave like that in actual task form. Workflow - BPM Editor: Email Approval node goto conditions not checking outcomes properly. ITOM - Scheduled Job: Fixed issue were if opening a 'Run Once' Schedule Job the date/time was automatically changed to two minutes in future. No it does that only if you re-enabled it. ITOM - Scheduled Job: Fixed bug were it was possible to schedule jobs in the past. ITOM - Scheduled Job - Discovery Jobs: Now when choosing LDAP Cred will populate host as in ADHOC Discovery Reporting - Report Editor: Only load SFTP keysafes for Enterprise instances ITOM - Job Scheduling: Fixed table ordering on job schedule main view. ITOM - Job Scheduling - LDAP Discovery: Fixed issue were LDAP Creds were being set in different order from the xmlmc schema.

Hello Everyone The latest build of Hornbill Core UI (1229) has been released to live. Change Log for this release are as follows: New Employee Portal - New Widget - My Team - Displays team members list Change Employee Portal - Page Designer - Added option to hide an existing widget Fix emails sometimes not sending when attaching associated files from an entity Employee Portal - Removed icon next to Cog Icon as it was doing nothing (at this stage) User's without a profile image would see a grey circle as their profile image in the header bar in Hornbill embedding some tweets in conversation did not work if the tweet ended with ?s=*

Hello Everyone The latest build of Hornbill Core UI (1223) has been released to live. Change Log for this release are as follows: Fix Employee Portal - Designer - Removed the option to remove a user visibility if only one is left. Employee Portal - Progressive Capture - Regex validation runs for empty fields.

Hello Everyone The latest build of Hornbill ESP (3303) has been released to live. Change Log for this release are as follows: Change Employee Portal - Service Domains List now supports the user's language Fix The bpm::workflowGetUserList operation fails to correctly process active state of a workflow in a list The session::guestPasswordResetResponse operation fails to lookup contact, if there is no login id populated for the contact Fixed a bug preventing to generate correct random passwords when calling userRecoverPassword API

Hello Everyone The latest build of Hornbill Core UI (1217) has been released to live. Change Log for this release are as follows: New Now is possible to assign activities to a group and to a coworker in that group (as from platform build > 3302) Change Employee Portal - Widgets Style - Added option to change the input colours (available in Search widget) Employee Portal - Service Widget - Added option "Show impacted indicator only" - Default=True. If False it will display the indicator for all status types. Employee Portal - Service Widget - Added Icon Colour and Align to Centre options If you are mentioned in a public workspace you are not a member of, you now have the option to join when viewing the post Fix post button in activitysteam not disabled when no content to post initially

Hello Everyone The latest build of Hornbill Core UI (1210) has been released to live. Change Log for this release are as follows: Fix Editable domains without pages would not appear in the list of options when in edit mode

Hello Everyone The latest build of Hornbill Core UI (1206) has been released to live. Change Log for this release are as follows: Fix {#PM00161909} No session error if going directly to a reset password page without going to the main portal page Popups style was using the Employee Portal when not in the portal Employee Portal - Designer - When saving, the design options sometimes disappeared.

Hello Everyone The latest build of Hornbill Admin Tool (1171) has been released to live. Change Log for this release are as follows: New Employee Portal - Mobile Configuration - Added option to overwrite the header colors. Change general: apply uri encoding to direct webdav calls which uses GET. Affects fetching of report output and process definitions. Employee Portal - Mobile Tab - Improved validation messages for wrong URLs ITOM - Job Queue / Job Viewer: We change the way we handle the target for a Parent Job and now you can see the name/link of the list of devices you targeted in both job queue table and job view. Employee Portal - Body Styling - Option to style the form inputs. Added Section Border Color style. Fix Reporting - Report Editor: Downloading of reports failing when report name has url chars in them workflow - bpm - editor: Publishing process propertysheet not showing correct draft info on the "publish" line item ITOM - Job Queue - Job Viewer - Job Copy: Fixed bug preventing to copy the extra credentials.

Hello Everyone The latest build of Hornbill Collaboration (1198) has been released to live. Change Log for this release are as follows: New Employee Portal - Added support for section border color (defined in the latest version of the Admin Tool) Employee Portal - Services Widget - Added option to include services without domain. By disabling this it will only return services that are linked to domains. (default is True) - as from platform build > 3290 Change When you change the context in the global search, the search field will be highlighted so you can start typing straight away Employee Portal - Progressive Capture - The Knowledge popup will not show if there are no results Employee Portal - Added more style properties to the widgets. Also improved the style based on customisations for the Progressive Capture. Fix {#PM00161736} Customer and Service Portals - Problem displaying some of the icons

Hello Everyone The latest build of Hornbill ESP (3286) has been released to live. Change Log for this release are as follows: New The operation admin::appStringGet now has an option to search strings using DOS-style wildcards. Searching will search the ID and the default English language strings for a match. Change Domains List now returns only the ones that the user is subscribed to unless the domain is set as Public The documentGetVersion operation returns revision comment associated to the recent document update(s) It's now possible to call admin::applicationCacheReload on com.hornbill.core Customer Search Query now searches also in email (email-1 for contacts) ITOM - SIS Index Page: Improved styling and added more information. Fix ITOM - Job Queue: Fixed a bug preventing to abort/cancel all parent job when stopping all or last child job. ITOM - Job Queue: Fixed a bug preventing to abort/cancel all child jobs when stopping a parent. Added a production mode check to the caching of stored queries to facilitate better developer workflow when not running in production mode. In essence, for non-production mode, a further check is made on the last write time of the file, and if modified, the cached version is not used. ITOM - Job Queue - Job Status; Fixed a bug preventing to update parent status when aborting a child job. Added checks to make sure a user who owns service domains or services cannot be deleted

Hello Everyone The latest build of Hornbill Collaboration (1192) has been released to live. Change Log for this release are as follows: New Employee Portal - Manage Widget Style - Added "Reset To Default" button. Change Employee Portal - Links Widget - Added image width property Domains list now displays based on the new visibility settings defined in the Admin Tool (public-true/false) - requires latest platform build >= 3286 Employee Portal - Links Widget - Improved style for the configuration screen and fixed several issues in the widget itself Fix Employee Portal - sometimes progressive capture form doesn't load When searching for a group to share a library with, if there is a group that exactly matches the id that will always be shown at the top of the search results Email Viewer - If opened in a popup, sometimes the From Email dropdown appeared behind it

Hello Everyone The latest build of Hornbill Admin Tool (1165) has been released to live. Change Log for this release are as follows: New Employee Portal - Added new property to the header - Text Stripe Background Colour (the stripe is the service domains area) ITOM - Job Queue - Job Viewer: Added new button on job viewer page to create a new copy of the job. This would open the 'new form' view with all the fields already completed. ITOM - Job Queue - Discovery Job Creation: Added functionality to auto-populate ldap server from inserted ldap credentials Change Service Catalog - Service Domains: add support for is public setting. Fix workflow - bpm - bpm editor: Integration node - delete button on fields without labels overlaps var picker button. ITOM - Job Scheduling - Discovery Jobs: Fixed a bug preventing to schedule an LDAP Discovery without LDAP Credentials. Workflow - BPM Editor: autosave when a property sheet is open causes the sheet to reset field states. ITOM - Job Queue - Job Viewer: Fixed an issue were the child jobs table in parent job view was flickering when being filtered by status ITOM - Job Queue - Discovery Job Creation: Fixed a bug preventing to show ldap credentials correctly.

Hello Everyone The latest build of Hornbill Collaboration (1187) has been released to live. Change Log for this release are as follows: Fix Some instances show "file not found error" after the latest build.

Hello Everyone The latest build of Hornbill ESP (3273) has been released to live. Change Log for this release are as follows: Change The advanced reporting operation does not allow to run a report, if there is already another instance of the same report running The activity::workspaceRemoveMember operation will allow removal of one or more basic users from the workspace General performance improvements to Stored Queries Fix Employee Portal - Unable to add new visibility version type "All Users" The library::documentGetList operation should throw an error, if user doesn't have access to the specified library