Harry Hornbill

Hello everyone, The latest update of Hornbill Core UI (1866) has been released to live. The change log for this update is as follows: New Admin - Platform Conf - Data - LDAP Import: Add support for defining which column to uer for "Hornbill User Identifier"Admin - Workflow - Intelligent Capture: Add support for inbetween date pickerChange Add a message when changing regional settings to notify you that you need to re-login for settings to applyAccessibility - Added lang attribute base on the user language after logging inFix problem running launching lifecycle buttonEmail Viewer - Recipient not resovling user info for basic usersAccessibility - High Contrast Theme - Focused Element is now more visibleActivity popup - moving popup to the top while typing when popup is not fitting in the screenAdmin - Platform Conf - Roles: No longer need mail admin rights to manage role (shared mail permission changing will just be disabled)

Hello everyone, The latest update of Live Chat (181) has been released to live. The change log for this update is as follows: New Optionally display a message before the user starts a chat (message to support translation/wiki) Fix Erroneous error for basic users on initialisation

Hello everyone, The latest update of iBridge Content Pack (453) has been released to live. The change log for this update is as follows: Change Additional added to Hornbill ibridge Cloud integration. - Extended updateRequestFields to 40 custom fields rather than 30 - Added a getRequestCustomField method to return all 40 custom fields per request - Added GET/UPDATE methods to interact with fields unique to each request type For more information please see the Hornbill Wiki here

Hello everyone, The latest update of iBridge Content Pack (446) has been released to live. The change log for this update is as follows: Fix Cloud Automations for Hornbill. Updated Hornbill operations to cater for API hardening changes.

Hello everyone, The latest update of iBridge Content Pack (445) has been released to live. The change log for this update is as follows: Fix Cloud Automations for Hornbill. Fixed issue when adding Roles and Groups to Users, due to API hardening.

Hello everyone, The latest update of ESP (3725) has been released to live. The change log for this update is as follows: New Added new api for admin use time::scheduledJobGetOwnedJobs to get a list of any user's scheduled jobsAdded new api for admin use time::scheduledJobChangeOwner to re-assign Scheduled jobs to someone elseChange We now prevent the demotion/deletion of an user owning scheduled jobsThe API's data::getTableList and admin::getTableList have been marked as deprecated and replaced with data::getTableList2 and admin::getTableList2Added a search suggestion capability to indexer::indexSearchFix Default working calendars could not be specified for the whole 24-hour or for no hours at all during the day.Fixed an issue when scheduling a job to Run Every Period if the period was weekly (or multiple of 7) and the day allowed was changed the job was being stuck for ever.Fixed an issue where other users where able to update someone else's scheduled jobFixed an issue where any user would be able to create a scheduled job to run by user with higher privileges

Hello everyone, The latest update of Document Manager (521) has been released to live. The change log for this update is as follows: Change internal change for compatibility with upcoming server release

Hello everyone, The latest update of Hornbill Core UI (1852) has been released to live. The change log for this update is as follows: New Admin - Platform - Adv Analytics: Added "Available Slideshows Player" that allows you to play available app slideshows without needing access to that application.Change Admin - Plaform Conf - Orgs: remove the show in org stucture flag as not used anywhere.Admin - Email - Templates: Use default browser context menu when editing templatesEmployee Portal - Page Administration - Added an option to configure the text color to the body.Fix Admin - Reporting - Reports: Changing table join type does not enable save buttonAdmin - Reporting - Reports: Fixed issue where save btn always activates whenever click on schedule tab when no changes have been made.Admin - Platform Conf - Sites: Site type list box button directs to unkown page.ADMIN - Reporting - Reports: Scheduling - next event date control not initialising correctly for existing schedule.if the backup popup is larger than the screen size allow user to scroll to bottom of popupIn mobile or small screen size devices the notifications panel doesn't display items in the bottom if there are too many

Hello everyone, The latest update of ITOM Packages (85) has been released to live. The change log for this update is as follows: Change IT Automations for Active Directory User Management. Updated the Create operation to better handle password complexity errors.Fix IT Automations for Active Directory User Management. Create and Update operations would only partially create/update a User object if the Manager input parameter was provided as a sAMAccountName.

Hello everyone, The latest update of Service Manager (2830) has been released to live. The change log for this update is as follows: New Relate Services to other Services on the Service Details FormSupport for "date range" custom form field in ICChange new Asset Class - System {CH00175683}new Asset Class - Data Processing Record {CH00175162}Fix Colours not displaying against priorities when configuring servicesAccessibility Issues {PM00176107}Sub status not translated in the Request List View {PM00176028}The translation for the app string 'user.view.asset.combo.h_booking.notAvailable' is not reflected in the assets page {PM00175477}IC - Unable to scroll page after changing customer {PM00172854}Empty "request summary popover" when you don't have access to request {PM00173202}Request category can be inadvertently unset when updating {PM00175131}Dark Mode Improvements in Service Manager {PM00172731}

Hello everyone, The latest update of iBridge Content Pack (442) has been released to live. The change log for this update is as follows: New Cloud automations for Oracle Integration Cloud. Automation to trigger Integration Cloud workflows. For more information please see the Hornbill Wiki here.

Hello everyone, The latest update of Hornbill Core UI (1844) has been released to live. The change log for this update is as follows: Change Admin - Platform Conf - Data - Import Conf: LDAP User - Add user image upload type of localFix Start Translation Mode - was not workingAdmin - Entity Explorer: layout not rendering out last known saved position.Admin - Global Search: Clicking on "more" link in search results sometimes redirects to home page.Admin - Reporting: Having an inactive schedule in a report was preventing the save button to become enabled when updating the report.Admin - Apps - Users: adding and removing user subscriptions broken.Admin - Simple Lists - Edit List: Re-work automatic saving mode.Admin - Platform - Security - SSO Profiles: Refreshing profile from url does not auto save new certificate info.

Hello everyone, The latest update of Hornbill Mobile Catalog (202) has been released to live. The change log for this update is as follows: New Internal changes to support future releasesFix Page Title - Dynamic fields arenot being replaced

Hello everyone, The latest update of Customer Portal (97) has been released to live. The change log for this update is as follows: Change internal changes to support future releasesFix Allow contact to reset own password option was not being honoured in profile page view.

Hello everyone, The latest update of Hornbill Core UI (1836) has been released to live. The change log for this update is as follows: Change Basic Users - Main Logo click now takes the user to the home pageReports - Switch to the new DatePicker component on the report scheduling tabFix Admin - - Adv Tools - Entity Viewer: Switching to table view mode causes error.Employee Portal - Design Page - Switching to Basic User visibility sometimes does not return the draft version.Accessibility - Added ARIA roles to diferent pages for improved experience for screen readers.Admin - Global Search input hiding immediately in latest firefoxEmail Compose - Added Subject label for better accessibilitySend Email - Button not focusable via Tab keyUser Details Menu - Added accessibility settings for screen readersActive Buttons - Had no style indicator when in focusCo-Workers View - Basic User filter was not accessible via keyboardAccessibility - Footer Icons - Added text for screen readersReports - When scheduling a report the next event date must always be in the future

Hello everyone, The latest update of ITOM Packages (84) has been released to live. The change log for this update is as follows: Fix ITOM Automations for Active Directory Group Management. Fixed cast issue when providing a target GroupServer parameter.

Hello everyone, The latest update of iBridge Content Pack (436) has been released to live. The change log for this update is as follows: New Cloud Automations for Octopus Deploy to automate the creation, running and deletion of Environments, Lifecycles, Projects, Runbooks, Tenants and Users. You can read more about this integration on the Hornbill Wiki here.

Hello everyone, The latest update of iBridge Content Pack (433) has been released to live. The change log for this update is as follows: Change Cloud Automations - Utilities. Reduced the minimum number of characters generated by the Generate Password utility to 3. Also added the ability to generate a numeric pin of any length.

Hello everyone, The latest update of Timesheet Manager (215) has been released to live. The change log for this update is as follows: Fix display issue with day/month views

Hello everyone, The latest update of ITOM (67) has been released to live. The change log for this update is as follows: Fix This release will fix a navigation issue, when opening the ITOM app the browser back arrow button was broken.

Hello everyone, The latest update of Service Manager (2809) has been released to live. The change log for this update is as follows: New BPM operation to remove request attachments {CH00175689}Bpm authorisation operation to show as pendingChange Service form UI updatesFix Email display name setting is not respected for owner notification when applying an email to a request {PM00175657}Bulletins from "retired" or "pipeline" services are displayed in the customer portal {PM00175642}IC - Initial set of assets does not always display correctly on asset form {PM00175606}Error when updating asset type image {PM00175578}IC - 'User ID' is not available for selection as an 'additional display field' on customer and co-worker forms {PM00175551}IC - 'My Organisations' filter on asset form does not work if customer belongs to more than 1 company {PM00175549}The translation for the app string 'user.view.asset.combo.h_booking.notAvailable' is not reflected in the assets page {PM00175477}

Hello everyone, The latest update of ITOM Packages (83) has been released to live. The change log for this update is as follows: Change ITOM Automations for Active Directory User Management. Updated Create operation to create user object directly into Path argument, rather than in the default for the directory and subsequently move.

Hello everyone, The latest update of Hornbill Mobile Catalog (198) has been released to live. The change log for this update is as follows: Change internal update to change depreacted API call in BPM HUD

Hello everyone, The latest update of Hornbill Core UI (1829) has been released to live. The change log for this update is as follows: New With this release we added a new tab in the user info view (next to workspaces tab) inside the configuration section, for the admin to view, re-assign or delete any given user Scheduled Jobs (Platform build 3708 required)Add option to open URLs embedded within a popup to the custom buttonChange Employee Portal Configuration - Removed the option to turn ON/OFF the old Service PortalFix Employee Portal - Revert Page shows even when is not possible to revertEmployee Portal - Designing Page - Drag and Drop widget to top position sometimes duplicates itAdmin - Workflow - BPM Editor: Variable picker cancel button not clickable sometimesInteligent Capture - Custom Form - Date - wrong calculation of allowed working days when using min/max days and calendarThis release fixes the ordering of the scheduled report logsAdmin - Workflow - BPM Editor: Cloud Automation node showing blank set values as undefined and when first creating node set non mandatory input params to ignore if they have no default valueActivity Templates - update button stop workingWhen commenting always set the visibility to match the posts

Hello everyone, The latest update of Service Portal (39) has been released to live. The change log for this update is as follows: Change Removed the usage of flags for individual redirecting to the Employee Portal