Jump to content

[Enhancement Request] Quick links to Workflow and/or Intelligent Capture


samwoo

Recommended Posts

Good afternoon,

Please can I request for quick links to the Workflow or Intelligent Capture flows in any screens where the BPM and/or Intelligent Capture is specified.

For example, when editing a Catalog Item:

image.png.359bba157b478761cba1f1fcd4319c65.png

 

It would be good to have links to the Intelligent Capture or Workflow from there, for example (notice I added the link icon next to Intelligent Capture and BPM Workflow using the F12 developer tools):
image.png.9d4a108fabec147ef1a486a173abaf59.png

 

This would make life a lot easier when it comes to needing to make amendments, vastly improving the user experience.

This can be extended to take the following into account:

  1. If there is a value selected in the dropdown or not
    1. Hide the icon if there is no value selected
       
  2. If the current user has Workflow and/or Intelligent Capture access roles
    1. Hide the link icon if the user doesn't have any roles that grant the access
       
  3. Whether the current user has access rights to the specified Workflow or Intelligent Capture
    1. Display the link greyed out and non-clickable if they don't have access, with hover-text that indicates the user doesn't have access to view the Workflow or Intelligent Capture

Screens where this can be applied (that I can think of):

  1. Service Portfolio -> "Request Type" configuration
  2. Service Portfolio -> Catalog Items
  3. Custom Buttons -> Select Auto task
  4. Board Manager -> Automation

Thanks,

Samuel

Link to comment
Share on other sites

+1

Would greatly speed up finding these things. MUST launch in new window/tab!

A bit like the one we've asked for for ages; direct link to the Request from the Failed Workflow window 🙂

And my suggestion of the "intelligent link" to easily move from the 'customer' to the 'analyst' view of any given Request.

  • Like 3
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...