board manager Card not being added to board

[Jeremy]

After the latest update we updated our BPM to add cards to the new boards, but it errors with the following message:

This is the node that places the card:

This is the board, with the column titles:

[Steve Giller]

This error occurs because there is no valid Key.

Because the Board ID comes after the Key but you haven't given a value for Key, the Board ID is "not expected" yet.

[Jeremy]

@Steve Giller how do you fix this issue?

[TrevorHarris]

@Jeremy

You should set application to Service Manager and set the key to take the requestId, i.e using the expression &[global["inputParams"]["requestId"]]

There is a good post with more detailed explanation here:

[Guest Paul Alexander]

@Jeremy

Basically I THINK that what people are saying is that the 'Key' details need to be filled out so that the Board knows WHICH card you're talking about at a later time (so it's ID really, I think?)

In the case of a Service Manager request I always add the RequestID to the Key field:

 

To be honest I've found the whole migration a little difficult, and I haven't really found the wiki to be overly helpful, but a bit of trial and error has got us to where we're comfortable! 

If it helps, the wiki page for adding cards to a board in a BPM is here:

 

 

[Sam P]

If you have multiple cards in one BP you need to have different Keys per card, this post here helped me enormously: