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A number of new default templates have been added in Service Manager we have noticed, however is there a way in which we are able to turn any of these off so any ones relevant to ourselves are not visible for selection?  I can find the option to delete any which we have created, however can't find any way of removing the default ones.

Thanks

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An option to hide specific email templates from analysts would be unbelievably helpful. We've been left with 100+ which are bespoke to specific scenarios in various BPMs and we don't want these visible to analysts. 

Yes, I am aware I can change and remove the area these are stored in under the email templates section, but that's a project in itself. :) 

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