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Log New Requests - Ability to specify Questions and Answers


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Can we raise an enhancement request for the 'Log New Request' node to be extended so that it is possible to create a new request with Questions and optional Answers set, like it was created via a Progressive Capture. This way the requests and workflow can be the same independent of the method it is raised via.

In our example, most of the time Access Requests and Change Requests are raised independently, but we want to be able to combine the logging of both in a single process, i.e. you raise an Access Request and at the same time complete the details for the associated Change Request. We would then want the workflow of the Access Request to create and populate a Change Request based on the PCF  inserting the appropriate Questions and Answers into the new change request. 

Cheers

Martyn

 

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